Thank you Gabe and Crystal for outstanding customer service and itemized bill transparency.They diligently helped us troubleshoot our concerns and make sure we got all the equipment needed to transfer from Verizon.
September 2023
Itzy and Bill were helpful, informative and patient as they worked with us in getting a new phone and changing plans. A big thank you
August 2023
This rating is only based on one representative, Bill. He stands far above the rest. He is professional, honest, courteous, and knowledgeable. He reversed a really terrible experience with another representative who should not be employed with TMobile. Hats off to Bill. Thank you!