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September 2022 by Jacob W.
I have lived in the neighborhood for most of a decade, and this CVS location has gotten worse with each passing year. Over the past year I switched 99% of my medicines to mail-order because I couldn't count on CVS keeping anything in stock. Unfortunately, one medicine must be hand-dispensed, and wouldn't you know, that one refill takes up to 5-7 days to procure *after* it's filled because this location chooses dingdong hours to step out for lunch. You do know that your customers probably go to lunch around noon, too, right?
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September 2021 by Alexander S.
I worked here for about 5 months. I saw how they actually treat their customers. I was told by the manager to tell a customer on the phone that we did not have the product they were looking for because he didn't want to go look for it. I was unable to since I was helping other customers. They push a program called carepass just to make an extra $5 a month on customers. They do not care about the customer. They care about their money. Even the pharmacy was not good. I would hear customers complaining about them all the time. They always said there was only one pharm tech that actually cared.
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September 2021 by Google user
Excellent staff and service
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August 2021 by E S.
I would give them zero stars if I could. I have a medication I have had to take for more than 30 years, due to three major abdominal surgeries, resulting in serious weight loss and related complications. This medication is literally a life saver. I always had it filled, once per year, from a nearby family owned pharmacy, which went out of business and transferred my records to this CVS, without consulting me. I personally went to this store to explain the importance and verify their ability to fill the prescription, before contacting my insurance company and physician. I was assured it was no problem. (This is a medication commercially available through Lilly.) My doc sent them the Rx. After waiting more than a week I called on a Monday to check the status. They said it would be in on Thursday. I went to pick it up on Friday afternoon and was told they can't get it. The disinterested, unsympathetic pharmacist said all 15,000 CVS stores use the same single supplier and he did not know if it could ever be filled. CVS Health owns CVS and Aetna, one of the big three health ins. providers. Talk about a conflict of interest. Now I have to wait over the weekend to reach my doctor and insurance company and try to find an independent pharmacy not tethered to the corporate yoke who will work for me.. Shop local and independent whenever possible for your own safety.
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May 2021 by Kimberly S.
This 5 stars is specifically for Lee. She is always SO SWEET and never fails to wish us a good day (these simple words can mean a lot). We want Lee to know her hard work and kind words pay off! She never fails to make me smile after a long 12 hour nursing shift, with just basic human kindness.
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April 2021 by J Hubbard
Excellent staff and service
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April 2018 by jennifer
Great staff!
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June 2017 by Norma Stokes
Best manager, best employees and best store. Courtiest, knowledgeable and trained. Also cleanest drug store
