Cell Phone Stores in Geneseo, IL

“Initially I was very off-put by this store, as when I called with some questions as to what is needed to close an account due to death, the girl who answered the phone seemed to not know or be willing to seek an answer. Maybe she's newer, but her customer service seemed to be lacking that day. I called the Moline store to get my answers, but decided for sake of location, I'd still give Geneseo a try to get my needs (canceling account, pay off on phone/watch, transferring my line and getting a new phone) handled.

We worked with Emma for the duration of our visit and Emma's customer service is top tier!!! Dhe was able to quickly and efficiently handle all of mine (and my family)'s needs. I'd always used the Moline store, but for Emma's customer service alone, I will be a repeat customer of Geneseo.”

“Great customer care!!!! I had talked to a Verizon rep on the phone and in the Cities with no success. But this young man went above and beyond! Excellent work ethic! Thank you!”