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March 2024 by Disgruntled Dads
You guys need to get your stuff together!! Why do you deliver to the wrong address all the time now? Driver too lazy to look at the house numbers that are CLEARLY posted? Tell your driver to get on a map and look up the houses on Angle and IL26. Look at the numbers. Pay attention to where they are. Use your brain. If another expensive item is dropped at the wrong address again then you'll all be having problems retaining your employment when I'm done with you. Once is a mistake. But now you're consistently doing it!!!!!! Hire people with a brain!!!!!!!
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December 2023 by Nina Rivera
Lazy drivers. Can't be bothered to knock on the door to get the signature required for the delivery. Was supposed to try 3 attempts but only did 2 before sending it back to sender. Requested a call back from dispatch 2 times being told i would recieve a call before 10am and again before noon and didn't hear anything till the next day after they delivered it back to sender. Would rate 0 stars if I could. This company is a joke!!
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November 2023 by taisa deberry
Very helpful, very friendly staff, I can get in and out quickly. I always go here to send packages.
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October 2023 by S D
I'm a disabled veteran who relies on medication sent to them through the mail. I was home, my car is in front, and he saw me walking to the door. Your driver literally knocked, started running to his truck, and when I opened the door he turned around and was like "oh uhh I heard a dog barking so I wasn't going to wait. I had a kid opened the door and a dog escaped once"My dog was barking like most do, my dog also was in a completely different part of the house by a window not even remotely near where the front door is.I opened the door not even 3 seconds after he knocked. This package isn't some random thing I can hold off on. It's necessary medication.Is this really how you guys operate? It's pretty disgraceful.
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July 2023 by Pat and Chuck Wemstrom
They wrapped and shipped my bedspread and delivered it promptly
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April 2023 by Brother Mike
Good experience , friendly, professional. Thanks guys!
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February 2023 by John Lincicum
Have been here a few times, they're always helpful.
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December 2022 by Cassie Murray
The people were wonderful but the parking is scary. Very crowded. Hard to see around corners. Onbvioisly a ton of UPS trucks going in and out for the dY.
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March 2022 by Aaron Mooney
If you can navigate through the hidden passageways and not get lost in the winding swampland, then UPS is a place where you can ship your parcels and barter for supplies. On your journey you can even see the ruins of ancient businesses of the past.
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November 2021 by Tyrone Wheeler
Got Me Smiling In No Time
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November 2021 by Cherie Heitz
Customer counter clerk was so nice and helpful.
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October 2021 by kenny lewis
Up until yesterday, I have never had an issue with receiving packages. Tracking stated that my package was out for delivery yesterday, so I called before closing to see if it was going to be delivered. I was assured that if not it would be today. Still no package today.
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October 2021 by Paul Langsholt
Everything turned out OK in the end. But we don't have a usual driver so they come with packages that need a signature and ring the bell once...Which sometimes doesn't work and never knock.
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July 2021 by zbrightkids fun
Packages left anywhere
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April 2021 by Thomas Algrim
Shipment was supposed to be here a week ago. Showed being at this facility. Than someone decided to send it to the other side of iowa. Now it is a week late. My job is now behind schedule a week. How would they like it if I was repairing something of theirs and they we're not going to get it for additional week do to someone not caring about their job.
