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March 2023 by Terri Thyberg
I would give a zero if I could!! Midwest Bank was ? great! But this change has not been good for Freeport customers. My aunt had to go back 4 times to get her business taken care of because employees were forgetting things each time it was terrible. My aunt is 87 and transportation is an issue.Also yesterday I took a check for $9.89 written from Green State bank. I was told if I didn’t have an account there I’d have to pay $9.00 for them to cash their own check. Ridiculous.!! I would have received.89 !!Guess I’ll stay with Citizens State Bank where they are faster and friendlier.
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October 2020 by Kathleen Kruse
Everyone in the Freeport branches are always polite and very helpful. I appreciate their good customer service. I like to see familiar faces running good local businesses. The one negative experience I had at the Rockford branch was righted by those in Freeport. I felt valued as a customer again with their resolution.
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May 2019 by Audrey Thomas
Family owned, customer oriented, great employer
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August 2017 by Bonnie Lange
I have my mortgage there. All are friendly.
