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November 2023 by Monica McFalls
Great gal at the desk. They got it done in the amount of time they said it would. I walked around Lincoln Mall and they had a lot to offer.
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November 2023 by thomas stebbins
Just needed an oil change and inspection. Had a great experience. Everything done correct and in a timely manner. They were very thorough and let me know my tires were good on tread yet dry rotted. Very helpful.
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November 2023 by Denise Smith
Was looking for an auto shop after moving to the area and found them listed with great reviews, and here’s another. I’m very happy with my experience, John and Suzy are great to work with. Very accommodating and honest business practice. I will always return here for any vehicle services I need done.
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October 2023 by Jean Marren
They were very friendly and very helpful. We had an urgent tire/stud issue we needed taken care of. We came in without an appointment and they got us in and took care of us fairly quickly. We definitely appreciate them and their help.
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October 2023 by Michael Bournes
Yesterday I had 4 shocks installed on my new 2023 Ford F350 dually. Butitta did a great and quick job replacing the shocks. My only gripe is I paid for shop supplies & environmental fees but my old shocks were unknowingly returned to me. So know I have to dispose of the used shocks.Other than this mishap I would definitely recommend having auto service and repair done at Butitta Auto-Freeport.Services: Steering & suspension replacement
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September 2023 by Kathy K.
huge thanks from a traveling Texan with a check engine light. worked me in for diagnostic so quick. no worries, reset. Safe to continue the trip.
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September 2023 by Jeffry Bigott
Detailed analysis of auto problem. Shared photos of damaged area making repair suggestions. Offered repair alternatives without sacrifice to initial performance and overall vehicle safety.Services: Steering & suspension repair
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September 2023 by Tyrone Wheeler
Nothing Else To Say But Awesome These Guys Take Care Of All 5 Of My Cars Highly Trusted Mechanics And Service Go See John At Front Desk Very Friendly And Great Customer Service Skills. Thanx GuysServices: Tires
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August 2023 by Johnny Law
Recently my new battery on my Corvette was low after storage. They checked it and said my headlight motors continue running draining the battery. The cost to replace the motors plus labor would be around $900.00. I passed on it and ordered headlight motors on my own for $100.00 for the pair as to two at $250.00/motor. They then called a couple days later and said they would install them for $330.00 labor at $90.00/hour respectively in which I thought it was kind of them to offer. 1) It should only take one hour as per my research including headlight adjustment (if needed). 2) I just found the headlight connector cables were disconnected as someone at their shop disconnected them and may have not mentioned they left them disiconnected. 3) The motors will run for a couple to five minutes after they're turned off as per factory. 4) Update: John called & said all info was on a report they sent though I don't recall getting the report. I may have misplaced it. However I recall getting a verbal in which I actually don't recall they were going to leave the headlight connectors disconnected due to draining the battery. BittIm thinking they did ethey'repretty efficient. I was under the impression the motors weren't working at all and needed replacement. I'll see if the car starts today then let them know the update. I started the car, turned on the headlights as they're working just fine. Called John to let him know as we went over the delay timing for turning the lights off with the motors running a few minutes. He said they were cuntnually running for a longer period of time after the proposed timing issue was brought to his attention. I advise the research I didn't find any electronic issues, however I found the gear spindles wore over time as there may be electeonic issues I haven't found yet. The operating thing to do at this point is to see of the car starts every morning and ensure the headlights flip like they're supposed to. They have excellent customer service talking with you, not at you and fine tuning information. Very much appreciated!
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August 2023 by Dean Sperle
Both John & Harley did a Fantastic Job!! John in scheduling and Harley in Mounting and balance, explained all very clearly!! Great Experience!! Dean 2010 Corvette Grand sportService: Tires
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July 2023 by Kyle Clegg
Repair was finished as quickly as I could have hoped. No issues following the repair. They were also able to offer me a ride to and from the shop while my car was out of commission.
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June 2023 by Bonnie Joy
I go there for oil and filter changes, plus other things as they come up. All employees are very friendly and respectful. They don't try to push other things on you. Excellent service!!!Services: Air conditioning
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June 2023 by Nancy Gordon
I love Butitta’s online connection. Who doesn’t need to feel secure and connected about their transportation, especially way out here on roads winding through farm country. Butitta Freeport makes me comfortable. I trust them. I like them. I find their prices reasonable.Service: General repairs & maintenance
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May 2023 by Peter Holman
I made my appointment request 5 days ago. Told to wait for confirmation. You can't confirm my appointment 2 hours before my requested time and expect me to show up. Get a better system in place.
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May 2023 by Robert Wellman II
I like to do all my own maintenance but i love this place. They do me good every time I come in. Oil changes, brakes, tire rotation. Good quality work
