-
July 2021 by Bill Ganz
Great price and great place to kill a workout. Clean gym with modern equipment. Owner always looking to improve and update too.
-
July 2021 by AustinLmao
I am unfortunately having to leave this review, and cancel both of my memberships due to the highly unprofessional nature of management at this establishment.In May of 2020 I signed both me and my fiance for memberships at Fitness Zone as our regular gym closed down due to the pandemic. I was initially very impressed with the business and enjoyed the variety of machines and the atmosphere was wonderful, I even so much took on working for them on the side cleaning parts of their facility on the weekend. Months later we unfortunately moved out of the area, at which I was still able to make the commute but my fiance was not. I requested for an end to her membership subscription, the only way they would provide this was tacking a request form to the door of the office which I feel was very unorganized, I filled out the cancellation form and tacked it back onto the office door where it sat from December of 2020 until I stopped going to Fitness Zone as I found a closer gym in April of 2021. Upon checking our bank statements in June of 2021 we realized the subscription never actually ended. We made the drive and went to check her key card at Fitness Zone to which it did not unlock the door meaning it had been disabled validating that this membership cancellation was acknowledged in the system and disabled. At this point I reached out to the General Manager Michelle Buffalino Fannin and requested that the subscription be cancelled as they had disabled the key card, she cancelled it immediately but when I requested a reimbursement of the months paid from December until June she told me I never turned in any form and that she would check to see if she could find one, a week went by and I finally reached back out and requested that she cancel my membership as well, and provide confirmation since at this point it is theft and I did not want to support the establishment anymore. She refused to cancel my membership unless I sent a request by Certified Mail (even though she cancelled my fiance's membership through a simple text message). Her excuse was that a previous manager was leaving and transitioning out and that is why they lost her paperwork, yet refused to reimburse the lost funds while keeping her card deactivated. This is a clear miscommunication and management definitely dropped the ball on it, yet for some reason my wallet is the one being punished for it.I am highly unsatisfied and disgusted with the lack of professionalism and outright rudeness provided by the General Manager Michelle Buffalino Fannin. The worst part is that I loved this gym and all of the people at it, the Trainers and other Patrons' were all very nice and it was a great atmosphere to be around. I intended to keep my own membership and make the occasional trip there, but after blatantly ignoring me when requesting the lost funds I simply cannot support such a place. Hopefully they can get a better representative for the company that understands how businesses work.
-
January 2021 by Danna Shockley
Need to be more upfront about contact. When try to cancel they still take 3 mos. out.
-
February 2020 by Michael Shockley
very clean place and friendly place
-
February 2020 by Lance Miller
it has everything you'll need to get in and get your workout in and done! I'll be going back for sure!!
-
August 2019 by Tony Beal
Awesome place! Awesome people! Great place to get a great workout in!
-
May 2019 by Debbie Summers
Very good prices. Very friendly people
-
December 2018 by Jeremy
Has everything you need if you know what you're doing. The people that go here are friendly and there is a good chance you will get some alone time.
-
August 2018 by Eric Rosen
Clean facility, awesome equipment, great judgement-free atmosphere!
-
December 2017 by Linda Waller
Very clean, lots of machines and they have great trainers!
-
December 2017 by Sarah Easley
Love this place!! My daughter and I just started training with Julie Herbert!! She is such a great person/trainer. We have a blast every time we get our butts kicked by her! I am the person who can never stick with ANY type of workout regimen and as a matter of fact, I most recently had a gym membership that I paid for for an ENTIRE year and didn't go to the gym a single time. For the first time in my life I am going to stick with this, thanks to Julie for making my daughter and I feel comfortable and welcome into the gym!!
-
October 2017 by Mariella Estrada
Rosa my trainer is great! The attention and support I get is amazing! The gym itself has great equipment and the availability it's just what I need!
