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9AM - 5:30PM
1248 W Main St, Mascoutah
Banks
“So far I've had a great experience with them. I give the bank 4 stars but i definitely give Emily 5 stars! She's a great help n always has a smile! Gotta love her!!!”
“I went there to request a replacement debit card. Tina P. handled it with ease. I mentioned that I was having trouble accessing my account online and BAM, Tina figured out the problem, and helped me set up the mobile app. Thank you Tina for the exceptional service.”
“Wow, what an amazing bank. The ATM was one of the best I've ever been to before! Fast function, cash request denomination, and new money! This branch impressed me! 5 ?”
“Recently became a member here. They are local credit union with sufficient size to offer many different services to their members.Jacob most most efficient and personable while setting up the account. This is a rare organization that I am looking forward to working with”
“Used ATM. Great feature they have now is the ability to choose which bill denomination you want to get (instead of getting a wad of 20 dollar bills). You can get 20s/10s or 5s!!”
“I have banked with you all for a couple years now and you guys are a great bank, but the hours. Why do you guys have to open at 9am. Why not 8am when people really need you to. I work 12 hour shifts and get off at 7am. It's hard to wait 2 more hours to just have to get back out to go to the bank. Even your drive thru being open earlier would help us people that work the graveyard shift out a lot. For we do have a lot of stuff to do already at 7 am when we get out of work and waiting for the bank to open should have to be one of them. If walmart can open at 6 am it's not a bad thing you guys open at 8 am, but hey what do i know I'm just an night shift worker.”
9AM - 5PM
1300 N Belt W, Swansea
Banks
“The are always so very pleasant and professional,they treat every one as if you had millions of dollars in this bank. Leadership in this bank has rub off on there Employees. Kind, friendl y ,gentleThere.is nothing they want take the time out and help you with. They are More han a 5 STAR!!!”
“Very pleased with FCB's customer service. The help I receive at the drive-thru window is always quick and the staff are pleasant to work with. I've banked with FCB since I opened my first savings account as a kid and don't see banking with anyone else for personal accounts.”
“Anna helped me open a business account and used every resource available to get me on the right track. Visiting this branch was by far the best experience that I've had when dealing with any bank. After talking with my banker for only a few minutes, I felt as if I had known her for years.”
9AM - 5PM
4800 W Main St, Belleville
Banks
“I have generally avoided using Regions for my banking needs because my research has shown them to be a fee heavy institution; however, the death of my brother changed that. Because he banked at Regions ( as well as my two sisters), we set up his estate account through Regions. I must say that every employee that l have dealt with has been informative, friendly and helpful. The services provided are excellent, and there are a myriad of locations available to serve me. In future, l may use Regions for my banking needs. At this time, l have already established my regular accounts at another bank.”
9AM - 5:30PM
2020 N Belt E, Belleville
Banks
“I have been a member for 26 years and have never experienced anything but good with the customer service, online banking, loans, etc. As long as I'm alive, they will have my business.”
“Alex the associate at BOA in Belleville was wonderful. He took an extra step to resolve my problem. He made extra calls to get my problem resolved. Regardless of the amount of time it took for my issue; he stuck it out. I'm use to customer service representatives either passing you off to others oppose to taking an extra step to help the customer with a issue. Also, I would like to compliment his supervisor. She was also supportive in getting my issue resolved. In summary Alex is the definition of what customer service should look like.”
“A strong recommend. Very down to earth for a banking institution. We got our mortgage through them (they service them through First Integrity, a very highly rated company across the river in Missouri) and they were very honest about where the mortgage would be transferred to. The rate was hands down the best I saw anywhere and the fees were even better. The regular dividends on their accounts are also fantastic.”
“My credit union didn’t update, that I was going to be out of the area, unable to use my debit card. I went inside a gentleman helped me out. Excellent service, thanks again.”
“I have always received exceptional, professional and courteous service at the SAFB Scott CU Branch. I will drive out of my way to go to the SAFB Branch because I know it's going to be quality.”
8:30 AM - 7 PM
Walmart Branch, 2601 Green Mt Commons Dr, Belleville
Banks
“This credit union cares about it's members. The customer service is great, the employees are kind and the rates are better than my other bank. I would recommend to others.”
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“"Most" people don't judge you off your past or drama they heard from an unreliable source. Glad that I was treated with kindness and respect. Thank you Ms.Duffy for remembering me and quickly assisting me with my banking needs! Still my favorite 'banking buddy' p.s. I read that on your pen didn't come up with the term.?”