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January 2024 by Bill Hackett
Needed windshield washer fluid. They had plenty.
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January 2024 by Noel Medina
Great help all the time.
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October 2023 by Jay Zee
I came in to get a code read on the girlfriends new used car that she purchased. Manuel was very professional and helpful. He needs a raise. 9/30/23
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October 2023 by MJ Hendrix
The employee named Hank was very helpful, he had the rotary brakes in stock and did the transaction fast!
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August 2023 by Michel Uribe
Extremely helpful associates.Affordable & good quality products.Overall great service!
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August 2023 by Analysia Martinez
I have an account with them under lost souls and go there often and I went to trade in brake pads under the warranty and they refused to trade them in. It’s their policy yet I could not do anything even with my receipt and everything. I’ve been coming to this location for years and buy all the parts for all my cars here. Looks like it’s time to find a new spot. The customer service at this facility is getting worse but to not follow your own policies is crazy! Don’t go here
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July 2023 by mariana ortiz
Went to buy some parts and tar removal the clerk would not take my cash. Preferred to lose a sale than take my money. What type of business doesn’t take cash. What happens if the system breaks down do you close your doors.
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July 2023 by Mary Mendez
Very nice place got all my stuff for an oil change
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July 2023 by Charlie Tuna
Josef is a Fabulous Human Being!From broken down on the highway, he confirmed the needed parts were in stock.Also provided a reminder that the clamps may be the difficult style as far as the tool for removal, and some traditional worm gear clamps to replace them.He had checked the capacity and he made that horrific breakdown experience boil down to an inconvenience.Had it honestly not been for him, his knowledge and demeanor, it really would have been a long broken down holiday weekend.So thank you again Sir, sometime soon I'll get back there with a pizza of your choice!And hopefully the bosses will get you a well deserved raise!Thanks man, you saved my day!
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May 2023 by Anna Dauzvardis
Walked into the O'Reilly's Auto Parts (Franklin Park location) in need of a taillight bulb for my Subaru Forester. The gentleman working there (I believe his name was Fred) not only helped us find the correct bulb, but he even took the time to come out to the parking lot to help us replace the broken taillight. He took care of every need we had and asked for nothing in return. That kind of service is truly hard to come by these days. Fred, thank you once again for your amazing service!
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May 2023 by Juan Gallegos
I have been here a few times and I always leave happy. The staff is cheerful, helpful, and kind. Even when they don’t have the parts I need, they’re quick to help me find them elsewhere or order them in. Even though I live in Humboldt Park, I’m making my way to this one. Thank you!
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April 2023 by Victor Diaz
Stay away from this location they have some ignorant parts people working and all they do is be on their cell phones that don't pay attention to anything that's happening in the stores and when you call the store to ask about parts or this and that they give you attitude and they just hang up on you. O'reillys has gone down hill.
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April 2023 by Lawrence Veach
They actually changed and are a great company to work for
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February 2023 by john bachara
The workers were great
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January 2023 by Luis Santos
Best customer service available.
