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April 2024 by Kelly Foley
Friendly service. Very helpful staff. Prices not really bad. Let's face it everything has gone up.
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April 2024 by Tony Cannizzo
All the pharmacy staff are great! Prices on food is crazy but I'm guessing that's not just Jewel.
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November 2023 by S W
Yesterday I visit to buy a water pack at 11.50pm to this place where the doors and internet mention 12.00 midnight closing. When I come I saw few customers inside shopping so I quickly start to grub some other stuff needed, but all of a sudden some one stop me and asked me to leave as they already closed the counters. Where 1 minute before all counters open. I literally trying to check out in next few secs. But highly not allowed and question me how I get in. I said o came 11.50pm before closed. But she act like I hide somewhere and came out and showing me a huge attitude to me. I just left without the water. I am a businessman who have 23 businesses, we success because of respect to people. I have more than 40 staff work for me from different nationalities. Black, Asian, white and Latino. Non of my employees rasist like the lady who confront with me. It’s very sad me and my wife decide to stop shopping in jewel Franklin park. I know it’s not effecting to their business. But racialism is not good. I maybe a brown guy from South Asia. But my parents teach me how to respect anyone rich or poor without consider color. One day whoever the lady who disrespecivley treated me will learn a lesson. Karma is B.. ch!Good like to rest of all in Jewel!
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October 2023 by Akerele Oladimeji
They sold a bad apple card to me, apple told me to bring it back and show them the reference case ID with them but the store still said they can't do anything
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October 2023 by Vince Monreal
I’m from out of town so this store is new to me. It was superb. Fresh produce. Clean isles. No messes unattended. Plenty of parking. I loved the hours. They closed at midnight. Where I’m from ‘wally world’ closes at 11.. this place had everything I was looking for, plus some. The staff was all over the place so if I needed assistance they were close by. Making sure to stop by again before we head back to Texas. Thanks for a good experience!
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October 2023 by Sharalee
9/24/23 2:45pm They have the most unpleasant person working the floral department here at Jewel in Franklin Park.Her name is Maria. From the moment I came to the counter, she was extremely rude. She had a sign on the counter that said to go to customer service for assistance. She was behind the counter and I wasn’t sure if she was the one working it or just unloading flowers. I asked her nicely if I still had to go to the customer service desk and she rudely replied “Well, I’m here aren’t I” then she snapped at me that she had just come back from her break and had forgotten to remove the sign. She immediately rubbed me the wrong way. What kind of a way is that to talk to a potential customer? I had came to inquire about a last minute arrangement for my grandmother’s 1 year heavenly anniversary. I was willing to even overpay for an arrangement since I came last minute due to my local florist being closed today. I figured it would not hurt to inquire. All she had to do was say no in a polite way and I would have understood just fine. She definitely needs some lessons in customer service. Horrible person to deal with especially on such a sensitive day as today for me.
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October 2023 by Maria Vlassopoulos
This is the closest Jewel Osco to me. I have lived in Franklin park for years, and have always came here.. There is always issues when I go there in regards to pricing, the app, and service by the multiple departments that they have. The guy that was checking me out said that he couldn’t process my payment. Wouldn’t take me to another station, and wouldn’t directly tell me why? Not understanding why the transaction didn’t go through I asked if I can be taken on another terminal, and then after the manager came over and make me try my Apple Pay for the 5th time she said that it doesn’t work for people who have chase Apple Pay. Why not tell me that to begin with so I don’t waste 10-20 minutes in line? Terrible communication and customer service put some signs up so can actually take care of your customers! Stop wasting people’s time
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September 2023 by Barbara
They prioritize side work over customers waiting in line. Nothing like standing on a hard concrete floor thinking about all the things that need to be done at home while watching the deli staff package lunch meat for the display case.Give me a thumbs up if you agree.
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September 2023 by Angel
Staff is friendly and fast when you go for pick up and go.
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August 2023 by Rogelio Delgado
We are beyond overjoyed with the experience we had with Sonia and her extraordinary work of the flower arrangement she made for my daughter’s confirmation.
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June 2023 by Evan Spies
Is Jewel is gone downhill. I just recently decided to get out of my comfort zone of going to this Jewel all the time and went to Marianos. I’m kicking myself that I didn’t go there earlier. The food at Jewel and this location does not seem fresh with the meat and fish. The quality is just not what it used to be. I go here a lot because it’s convenient but then I kick myself because I look at the prices I paid for the quality and what I got and it’s just not worth it. It’s frequent where they only have one register open and creates a long way. The employees could be a little friendlier as well. Hopefully they read this review and make some adjustments because I want them to be good.
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April 2023 by Peluza1 l
No freshly baked bread after 7 pm. You see 2 employees there in bakery department busy doing nothing while manager in the front claims "we're short-handed. I guess this Jewel is shorthanded every day. Also today I spoke to store manager who says quote, 'there's bread when I live at 6.' Hate having to leave this review, cahiers are nice actually but the lazy staff in bakery and the "I leave at 6 pm" store manager deserve it.
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April 2023 by Moshe A.
Jewel Osco. Usually between 4 to 5 stars thank you. Oscar is the worst ever probably stay with Pete’s fresh market is the best.
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March 2023 by Daniel Garcia
Always clean and courteous and well stocked with just about everything I'm looking for , good service and friendly people too this is my number one Jewel food store it doesn't get much better
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March 2023 by Dan Fee
People are great, but people with app on phone, cause people like us to do most of our shopping at walmart or others without the problems the app causes people, 2 cust in line just left. Its a shame