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October 2023 by Shannon M.
This isn't the first time I've had issues with this pharmacy. My husband has brain cancer and clearly there isn't a compassionate individual in the building. Sha-lee- duh (spelled phonetically) was rude, impatient and refused to call the insurance for an override on an acid reflux medication. It is sickening that these people are healthcare providers because they clearly have no clue as to what they are doing. I hate that my insurance makes me go to Walgreens. They are incompetent and irresponsible.
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December 2022 by Sue A.
The Walgreens at Lagrange and Route 30 in Frankfort Il is the best. Camille the pharmacist goes above and beyond for her customers! She listens...and is very kind.
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December 2022 by kevin m.
Was going to give them a 2 star but I hate setting people's expectations to high.My doctor has to call in 3-4 times then I might get them. You know medication that isn't that important only heart meds.They have an excuse for everything, and want to blame your doctor very quickly. They act arrogant and like they are doing you a favor to get your over priced meds.
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October 2022 by Stu L.
I wish there was a negative star rating. Don't bother calling this place it's a waste of time. After 3 minutes of computerized happy talk, the phone starts to ring, theoretically in the pharmacy. After three more minutes of ringing the Call is disconnected. Walgreens service indeed. After four more attempts( I don't give up easily ) you may finally get through only for someone to give you a snotty excuse about how they are short staffed. Ok. I'm taking my business to a place where there are people who can help me.
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March 2019 by Dan K.
This Walgreens Pharmacy is always slow and never has their act together. They don't update records or keep current insurance information on file. I've had the same insurance for years...and ask them to update, and they never do. I'm switching to CVS.
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July 2017 by Richie L.
One positive thing is that it's not CVS, staff is friendly, knowledgable, and extremely willing to help with locating items throughout the store. Pricey, as many Walgreens and CVS' are, but very convenient and a much more pleasant experience than going to a larger more crowded store with crabby, overworked staff.
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March 2017 by Josie H.
The pharmacy is who I usually deal with and they ate always helpful as well as efficient in their services. When I am not going there I am just shopping and they are always helpful and always sweet even if I am just going there for stamps.
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September 2016 by Susan F.
This rating is for the pharmacy. Great people. We didn't have insurance for a few months. My husbands medications were very costly. One of the pharm techs found us a coupon that saved us hundreds. So. Nice of them. They are always friendly...even when customers are rude to them. I prefer Walgreens over CVS. They have lots items for convenience . Saves you time instead of having to go into jewel or Mariano's.