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October 2023 by Vicky Villicana
I would like to share my experience with pleasure. The branch manager is very professional and kind. We appreciate her guidance, time and understanding. Without a doubt a great branch with excellent treatment in general.
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August 2023 by Cindy Awarf
ALL of our family moved our accounts here after learning that Chase Bank supported Human trafficking!! We found this location to be very friendly & helpful. Thanks USbank Staff members for making us feel like one of the family!
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May 2023 by Blake H
I took out some cash to buy a car on a Saturday. The place was busy and understaffed. The two employees that were on staff were very helpful and friendly while juggling the line in the building, the phone and in the drive thru. These two people deserve a raise!
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April 2023 by Larry Worley, Jr.
Very slow service, even thru the drive up window. Very understaffed.
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March 2023 by Michael D
slowest service i’ve ever experience in my life
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December 2020 by Kathy Barraco
Tony Sandy and all employees of US BankMost remarkable, informative, gracious people that I've had the privilege to interact with
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September 2020 by muwafak rizek
Amazing people .. service is great .. so nice . Manager is outstanding . Thank you so much
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February 2020 by Jennifer Nichols
The USBank Frankfort branch is the WORST bank I've ever worked with! For business and personal. The staff continues to rotate out of the branch and they move their "good" employees to other locations. I've been charged hundreds of dollars in fees because I couldn't find people to help or return phone calls. If you're in the area, use the Mokena branch located in the Meijer. They actually help their clients.
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December 2019 by A.T. Oliver
Staff members make it a great bank and a great business atmosphere. Staff are pleasant, attentive and knowledgeable and friendly ?. Every visit is nice!!! Thanks SCR for ALL your help!!! Great smiles too!!!
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December 2019 by jim davis
Very helpful and knowledgeable about banking products that could help the customer.
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November 2018 by Reem Mansour
Great team. Very friendly environment. I always feel welcome coming into this branch.
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February 2018 by Jessica Rosales
Came in to speak to banker and sat down in sitting area designated for people that need to speak to a banker. The teller came and brought another customer to the seating area after me. After waiting 20 min one of the 3 bankers came and took the older lady before me. When I asked the tellers why she was put before me the girl gave me attitude & said most ppl come tell us they need to speak to a banker.? Ok but every bank has designated seating areas for ppl that want to speak to bankers!! Very rude and unpolite staff. Never coming to this branch again! I came and wasted my whole lunch hour just for a simple question on my account that would only take less that 5 minutes!!
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January 2017 by s0ftballfreak2
Nice friendly staff
