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October 2023 by Brandy I
Great customer service and prices. I'll go out of my way to get gas here
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May 2022 by Ashley Armstrong
Fantastic staff, but I accidentally bought 2 drinks that were 2 months expired.
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July 2021 by Dan McFalls
If you need a bathroom even after purchasing $50 in gasoline go somewhere else.
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February 2021 by Susana Flodstrom
Why do you accept customers that do not wear face coverings when they go inside? Can the store manager give an answer? You just lost one. I will not return. Disrespectful
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December 2020 by Wy7Ch
Pumps always work and the place is clean in general. The team at this location is straight up excellent tho. Polite and respectful staff members make the experience great every single time. They especially make my experience that much better.
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November 2020 by Matthew Alford
Congratulations! You lost a longtime customer tonight due to the clerks inability to utilize the slightest amount of common sense. Will now drive further to a more inconvenient competitor, so as to never purchase anything from this place again. ✌?
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April 2020 by Greg Ehman
I live in Frankfort and over the past months I have noticed prices increasing over surrounding areas. Not just Shell but all in Frankfort and Mokena. Yesterday I noticed the prices for regular were .20 to .80 higher than surrounding communities. The only reason for this is price gouging. I will no longer use this or any other Frankfort/mokena station until they match surrounding areas. Especially since this is being done in a time of crisis when many people are struggling to get by.
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December 2019 by beatsfromchicago bumpingcityreload
Sells liquor. Been robbed a few times but not a ghetto place. Staff changes alot
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July 2019 by Erica Logan
The staff here is very unprofessional.
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May 2019 by Steven Antoniazzi
The shell/Circle K in Frankfort Illinois has not filled their coffee machines in at least 3 days. I have video to prove it and will be posting and sharing it.
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May 2019 by Marilyn Guydon
This gas station has poor customer service
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February 2019 by beatsfromchicago
Cheap to get gas and good deal on beer. But the new short fat lady is kinda short bus. Always a transaction issue when I randomly go there.Always a long line when she works. One time I asked for 10.00 on pump 3 and 2 Powerball and I got a 10.00 Powerball ticket. She just keeps messing up transactions
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February 2019 by Sophia Woods
I'm giving this place 4 stars because they generally have the lowest prices in the area. Mostly when i have to go inside I'm met with friendly customer service -- until today. I believe this may be my second encounter with this kid. He's rude. I try to be courteous to all, especially people working with the public because I know you can be met with characters and incivility throughout the workday. I guess it doesn't matter with this guy. I said hello when I got to the register and when he looked up, he seemed as if he would return the greeting, and upon seeing me, he immediately withheld. He hesitated when I asked him a question as if i were bothering him. He placed my lottery ticket on the counter and made sure there was a good distance with him handing me my change. Really surprised he didn't counter that too. Literally the whole time it looked as if it was killing him to wait on me. But me being a person to give benefit of the doubt, still said thanks without even a response in return. So while you, Jacob, (oh yeah that's his name), with your rude, judgemental looks and actions, have grated my nerves slightly, I will not allow your ignorance to make me have to pay a higher price or go out of my way for gas. You will not run me out of town... so sorry not sorry. Hopefully someone at Shell will see this and pull him aside for some good ol fashion people skills training... it's 2019 dude what the hell. And if that doesn't work wellllll......
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June 2018 by Alexandra Evans
Poor customer service and attitude.
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March 2018 by Nettie S.
Do not use the car wash at this gas station!!! I purchase a car wash in Jan 2018. The car wash did not work properly, so I went into the store to inform the personnel. I was told I would be credited and someone from the gas station would call me. I never received a call therefore, I went back to the gas station in early March. The personnel told me that, since so much time has pasted I would need to speak to a manager. However, the manager is only in when I am at work. Therefore, I say, again do not use the car wash at this gas station!!!
