-
June 2023 by Cheryl Sp
This was the WORST pedicure and technician I have ever had! The technician was rough and hurt me several times. At one point I actually said “ohh that hurt” she said nothing. When it was finally over, she was putting my sandals on and jammed it on my foot between my second and third toes instead of next to big toe and second toe. Again, she said nothing. I always look forward to treating myself to a little pampering by getting a pedicure but, this time I was tense and mad that this experience was not what it should’ve been. I feel like it was a waste of money. There are plenty of other salons everywhere, I will find a new one. I WILL NOT BE BACK!!! I MISS LILY!Service: Pedicure
-
May 2023 by jessica Serafini
It the best place ever.They were very kind.They gave us a flower for Mother's Day! 100% going back!Service: Manicure
-
May 2023 by CB
Mat was the worst nail tech I’ve ever had. She was so rude and demeaning the whole time I was there. Her attitude is horrible.
-
May 2023 by Tiffany Taylor
did my nails well however working with customers you should know some form of English. Also the worker did not seem very patient and friendly
-
March 2023 by Christina Eudy
He even trimmed my nail beds which gave the set such a beautiful finish.
-
March 2023 by Sandy Mccormack
No frills, prices have increased over the past year, typical nail shop
-
February 2023 by Alexis Storen
Amazing job! I love this place. I get gel nails and my sister gets acrylic nails. Our nails stay on for 4 weeks! 4 WEEKS! The employees are amazing people. The prices are so good too. You really get the best deal here and great service. I will continue to come back for a very long time. Thank you guys!
-
February 2023 by longji wang
Anna was wondering!! I will go back to her again!! This was my first time here and it is very nice, relaxing, and clean. I have been to a lot of nail salons and this is my favorite so far and very reasonable priced!Services: Pedicure
-
January 2023 by Viviana C
IF YOU WANT A CLEAN SET OF TOOLS WITHOUT MY BLOOD OR SOMEONE ELSE’S BEING USED ON YOU THEN GO SOMEWHERE ELSE! I was getting a pedicure when the lady cut open the cuticle on my toe. I was pretty upset. After she was done with my pedicure I sat there with my friend as the lady went to start her pedicure. My friend whispered to me that she spritzed three sprays of alcohol on the tools and was ready to use those the same cuticle cutters on her. I stopped the lady and said hey you just cut my toe and it was bleeding. The lady told me she sprayed the tools. Maybe I’m wrong but I don’t think 3 sprays and a one minute wait time kills blood borne pathogens. I hope I don’t end up with a disease. If she went to use it on the person next to me then, just imagine how many people before me that could’ve been cut. This is disgusting and this place will be reported to the health department.Service: Pedicure
-
September 2022 by Donna M.
Perfect Nails has been sold, explains the increase in their pricing and the decrease in their staff. I have gone here for years. Was always a pleasant experience until today. I went in for a pedicure & manicure and then I gave them my gift certificate which they would not honor. Wait why not? The expiration date on the certificate was Feb 2023 for a pedicure & manicure. The new owner came over & told me it was no longer Perfect Nails it had been sold and they would lose money if they took my gift certificate because the previous owners sold it to me. What???????????? I said where your sign under new management? Why is the sign still on the building Perfect Nails? Why are there business cards in your establishment saying Perfect Nails? Of course, none of my questions could be answered other then they applied for a business license. Needless to say, I paid for my pedicure & manicure, which meant more to them than me. It's the principal and I felt they should have been respectful and honored it. How many customers out there have gift certificates? Kiss them goodbye. I am not writing this review out of anger, it is the principle of it. Over the past several months I have noticed low staff and the longer waits than usual. Customers are stepping in and finding out how long the wait is and stepping back out. There are so many other nail salons in Frankfort, and I will not give them my business any longer. It's not because it was sold it is because they are very unprofessional. You don't buy a business and not have any signs up saying under new management. I believe Perfect Nails had such a good reputation they are riding on their coat tails. Time to move on.
-
September 2022 by Nina Wagner
The lady who did my nails was very rude to me and kept hurting me, and they did my cousins nails like this today.
-
August 2022 by Marcias Hunt
I love this place, since new owner. My nails are perfect every time
-
August 2022 by Brittany T.
The new owner is HORRIBLE. I had gift cards that were purchased in Jan of this year, which were not expired. I went several times this year using up my gift cards from the holidays with no issues. I even went just about two months ago and used them with no issues. I went yesterday to get my nails done and when it was time to pay I was told they would not accept my gift cards due to new ownership. I asked why signs weren't placed with a date saying for customers to use their gift cards by if they still had them and was not given an answer, just a bill. I have gone to this place for over 15 years, and have been a loyal customer. Not anymore. They new owner was beyond rude about this situation, getting an attitude with me, and not caring that money was spent and we couldn't even use the gift cards. She even tore them up in my face. DO NOT WASTE YOUR MONEY AT A PLACE THAT DOES NOT CARE ABOUT ITS CUSTOMERS.
-
July 2022 by Monica K
I had Them fix my index finger because it broke two days later now a week later my ring finger broke . I’m very disappointed Anna said the owner wasn’t there so I trusted her to do my nails. And they weren’t shaped the way I wanted them I said extremely square but she gave me square coffin .
-
July 2022 by Amelia C.
New owner too lazy and looked bossy. I feel sorry for her workers. I came when they get busy but I didn't see her help anything for her staffs. My water got cold when I put my feet in. I don't like the way that she do the business.
