Park Ace Hardware is a friendly and helpful local store that customers trust for their home repair and hardware needs. The staff are known for being polite, knowledgeable, and always ready to assist. Customers appreciate that they are greeted warmly upon entering and often receive guidance to find what they need quickly. Many reviews highlight the staff's willingness to go above and beyond, whether by helping to fix items, offering solutions, or answering questions supportively. The store is well-organized, making it easy to locate products, and it has become a go-to place for fixing things around the home or finding the perfect gift. The atmosphere has improved since new ownership, becoming more friendly and inviting. Staff members like Gary are praised for their hands-on help, especially with outdoor items or difficult-to-reach parts. While there have been occasional moments where service desks were unstaffed, staff members nearby still provided assistance promptly. Overall, customers have been loyal for many years and leave the store satisfied, often purchasing something even if they didn’t initially plan to. Park Ace Hardware is recognized as a reliable and welcoming store for hardware, home improvement, and special finds.
I called about an order I had placed. I had questions about the order. Autumn assisted me on the phone, she was very professional, helpful and polite. Autumn found the information on her end that I could not, and reordered the item for me. Thank you Autumn.
July 2025
I needed help with a faucet leak. Keegan helped me find everything that was needed to fix
May 2025
Every time I go in I'm greeted by someone who is ready to point me in the direction I need to go. I really appreciate the friendly, knowledgeable service here.
