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“Krissy helped me multiple times within one week, extremely helpful and made sure to spell out the numbers for me instead of just a quick over view of what deals were available. Thank you!!!”
“Marco was wonderful! He helped us out with setting up a new phone plan. Though it took us a bit to get through the whole process, he was incredibly helpful and very patient with us. Thank you Marco for all you did for us.”
10AM - 8PM
4811 211th St, Matteson
Mobile Phones
“Jarett at the Verizon located in Matteson, on Lincoln Highway was sooo helpful and kind! He got my bill straightening out, got my home internet issues straightened out, and He got me in and out in a hurry! He’s great! Ask for Jarrett when visiting this location! Thanks Jarrett!”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“Damian was amazing. He helped me even though the electricity ⚡️ was not working and the lights were out. He cleaned out the charger port on my phone which helped me be able to charge the phone. I went in expecting to have to buy a new phone and now that is not necessary”
“I have been living with a cracked screen for months. I never made time for the 2-hr appointment quoted to me by another shop. Luckily, I stopped in FIXIN and received quality service and hospitality, all within 15 minutes. Reasonable pricing too! I’ll certainly be back for future needs.”
“i got the best service from Liseth at cricket in Tinley park. She helped me with the Apple Watch connection. She was so patience and helpful. Trust me I am a hard learner and she did her thing. Please go, you will not be disappointed. This visit is what customer service is all about!”
“Fast and Efficient service. Bart who was at the front desk helped me understand all the services offered. I went in to replace my phone screen. I 100% recommend!”
“I went to mobile to get a new phone and Brandon I. was a big help. He helped me reorganize all the apps on the new phone and was very polite. He explained everything to me very well. I recommend his service.”
“Thank you, Steve. Your expertise, patience and sense of humor made the process easier. Thank you for allowing my husband to unknowingly set off your alarms. Hope no one is deaf now.”
“Mariah provided some of the best if not the best customer experience I have received in my life! My phone went into SOS mode and she was able to quickly resolve the issue and have me walk out with a functioning phone again! She also provided insight on the latest promotions and ways to lower my bill! She is an absolute rockstar! She also let me use her landline which I greatly appreciated”
“This place sold me the best party boom box! Now me and my kids have a blast dancing in our kitchen while cleaning! Lol. Awesome store, cool products, great prices, great quality! They fixed my kids phone screens too! They offer so much at this store!”
“Received outstanding help from Tyler. He was extremely pleasant and made me feel that he appreciated me as a customer. Had a problem that 2 other locations had no clue. Tyler took his time and fixed my problem. Great employee.”
“Subject: Glowing Review for Tasha at AT&T New Lenox!
Dear AT&T,
I recently visited the AT&T store in New Lenox, IL, and had the exceptional pleasure of being assisted by Tasha. Despite the store being closed, she went out of her way to help me, demonstrating remarkable customer service, technical expertise, and a bright, respectful, and fun demeanor.
"...Tasha is an asset to the AT&T team, and I highly recommend her for her exceptional customer service and technical expertise. Please recognize her dedication and hard work!"
I wanted to share my experience with you, as Tasha truly deserves recognition. I also wanted to provide my email address (<your email address>) in case you'd like to reach out and thank me personally.
Please let me know if there's anything else I can do to help recognize Tasha's exceptional service!
Best regards,
Brian Mitchell
I hope this email will help ensure that Tasha receives the recognition she deserves! ?”
“Best place ever 100% the most honest and trustworthy Moe Is the best
had my galaxy note screen replaced and my iPad wich was badly damaged and battery problem. Super fair and great pricing and so much to offer for phones speakers and some gaming headset’s headphones and phone accessories. I will definitely always be giving my money to hard working and personal geat customer service were your able to build a great relationship with a business so happy to have found such a great place with fantastic guy and super awesome time!! Thanks again and highly recommended”
“Salene, Simply the best!! Help my daughter and I find a plan that she could afford. He was upfront with the cost and no hidden fees. If you are looking for new service this place is the best. Thanks Salene!!”
“Walked in with a cracked IPhone screen. Quoted a better price than other places and phone repair in 30-40 minutes. Excellent, quick, on the spot service at a more decent price than competitors. IPhone is like new.”
“Our representative was amazing. Not only was she extremely professional and very personable, she was very understanding. I would recommend this location to anyone. The entire opening team on 4/19/24 that worked in front of store was amazing.”
“Naomi has the best customer service around. Polite, smart , and fast. The store was crowded but she made everyone comfortable knowing she’d be with us soon. We will be back to this store because of Naomi!!”
“As soon as we walked into the store we were acknowledged. The reps greeted us and said they will be with us soon. They were kind and attentive to our concerns. This was a pleasant experience.”
“I used to go to another TMobile location but they were always busy. So I decided to try this Homer Glen Store. Best thing I've ever done. The store manager Sam is super helpful. Recently I dealt with Mo and Aman (sp) who were both super nice and patient. I'm very happy with this TMobile Store and would recommend it to everyone.”
“As a Target girl it was nothing but great to visit a Super Target on a Saturday morning. Thankfully, I didn't go too crazy and I was able to get everything I needed. The staff was great, the store was clean, the prices were typical Target pricing (lower than Walgreens but higher than Walmart) and the experience was as always A1. I went in to get some sporting gear and wound up finding exactly what I wanted. Thank you for having a great color and size variety. Even the bathroom was clean and that's always a plus in a world where germs are taking over at an all time high. Take your time when you come here because there is definitely something for everyone. This place will not disappoint.”
“I want to give a shout out and say a big thank you to Julio and Mohammad H from this store. I came in 45 minutes before close with issues with my T Mobile Small Buisness Home Internet. These guys went above and beyond to help me get it resolved. They stayed after the store closed to make sure I was taken care of, and I greatly appreciate their care and concern for me and my buisness. Thank you guys a bunch for your help.”
10AM - 8PM
408 Nelson Rd, New Lenox
Mobile Phones
“We needed to upgrade 4 phones and could not wait 5 months for a Black Friday sale. We dealt mainly with Zach and he patiently ran the numbers about 3 different ways before we all agreed to the best plan, and there was no question that he could not answer. Zach then set up our phones in no time - and we left there with the confidence that we made the right decision to upgrade in New Lenox with him.”
“Terrell was an amazing consultant. Answered all of my questions in depth and calmly. Also very friendly to chat with while setting up my new phone. Great service”
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“Great experience at Verizon with my sales clerk Heaven. Came in with a cracked screen, she gave me all my options, very pleasant, and satisfied with my new phone. Thank you!!”