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“Krissy helped me multiple times within one week, extremely helpful and made sure to spell out the numbers for me instead of just a quick over view of what deals were available. Thank you!!!”
“Damian was amazing. He helped me even though the electricity ⚡️ was not working and the lights were out. He cleaned out the charger port on my phone which helped me be able to charge the phone. I went in expecting to have to buy a new phone and now that is not necessary”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“Tyler! Fixed the broken-off piece of lightning cable stuck in my son's (poor, long-suffering) phone within just a couple minutes, and is now investigating son's (long-suffering) Switch to see what's wrong with it. He was up-front about costs, did not try to push anything, and I'm looking forward to working more with him if we need electronics work in the future.”
“Marco was wonderful! He helped us out with setting up a new phone plan. Though it took us a bit to get through the whole process, he was incredibly helpful and very patient with us. Thank you Marco for all you did for us.”
“i got the best service from Liseth at cricket in Tinley park. She helped me with the Apple Watch connection. She was so patience and helpful. Trust me I am a hard learner and she did her thing. Please go, you will not be disappointed. This visit is what customer service is all about!”
“I’ve had to visit uBreak 3 times (fortunately) but each time the experience was great and pricing very reasonable. Staff know their stuff .. and are always polite.”
“I had an excellent experience thanks to the general manager (Jay). He was incredibly kind, professional, and truly went out of his way to make sure everything was perfect. His level of care and dedication made a big difference, and it’s clear he genuinely values customers. He absolutely deserves recognition and honestly, a raise for the outstanding service he provides.”
“After a total of 6 hours over 3 days, with 6 customer service representatives (in person and over the phone)—it’s HANDLED.
Monica and Lauren have been amazing! I came in with more problems than money. I’ve spent my entire weekend in Chicago troubleshooting this phone issue! In 20 minutes—everything was solved. They also showed me how to avoid repeating the issue in the future.
10/10 experience!”
“Subject: Glowing Review for Tasha at AT&T New Lenox!
Dear AT&T,
I recently visited the AT&T store in New Lenox, IL, and had the exceptional pleasure of being assisted by Tasha. Despite the store being closed, she went out of her way to help me, demonstrating remarkable customer service, technical expertise, and a bright, respectful, and fun demeanor.
"...Tasha is an asset to the AT&T team, and I highly recommend her for her exceptional customer service and technical expertise. Please recognize her dedication and hard work!"
I wanted to share my experience with you, as Tasha truly deserves recognition. I also wanted to provide my email address (<your email address>) in case you'd like to reach out and thank me personally.
Please let me know if there's anything else I can do to help recognize Tasha's exceptional service!
Best regards,
Brian Mitchell
I hope this email will help ensure that Tasha receives the recognition she deserves! ?”
“Salene, Simply the best!! Help my daughter and I find a plan that she could afford. He was upfront with the cost and no hidden fees. If you are looking for new service this place is the best. Thanks Salene!!”
“Moe Knows…
Fast, friendly and really fair prices. The 5th time fixing my iPhone screen threw a screen protector on for free! I won’t shop any where else… they are apart of the Community…”
“I brought my daughters phone here to get it fixed and was told they may or may not have time to fix it the same day. When I brought it in it was about 5:55 pm and they close at 7. I was worried I would have to leave the phone there overnight. Thank GOD for Jeanette, shortly after leaving (30 minutes later) she text me it was time to pick up the phone. Such expedient service. I will come here again because note my screen is cracked ?.”
“Went in to clear up an old issue. Fernando was very helpful in getting the issue resolved and setting me up with a new iphone 16 pro max. Love the phone! Thanks Fernando for all your help.”
10:00 AM - 8:00 PM
15896 South La Grange Road, Orland Park
Mobile Phone Accessories
“I went to have fiber installed in a new second home near our family. Wireless customers are supposed to get a monthly discount on new fiber installation. I was denied because our existing wireless service is registered at a different address. I reminded them about AT&Ts pledge that existing and new customers are treated the same. Tiffany assisted me. She understood my point and persisted in pursuing my claim until I was satisfied. Tiffany was an excellent customer advocate who is experienced and knowledgeable. What could have been a bad experience became positive. Thank you Tiffany!!”
“Thank You Matthew!!!! Your customer service was the best experience I have had in a long time. I originally wanted to leave SPRINT altogether, but after doing business with you I was sold to stay. Your vast knowledge of your products and services including wearable accessories. So happy that I was able to get some help from an actual human, calling the 1-800 number is the worst with all the overseas customer service representatives cant make heads or tails of what they're saying half the time. Please visit this store to do your sprint business Matthew is the best. You wont be disappointed, even if you just need information”
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“Great experience at Verizon with my sales clerk Heaven. Came in with a cracked screen, she gave me all my options, very pleasant, and satisfied with my new phone. Thank you!!”