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July 2024 by Debbie Reusnow
Staff friendly and helpful was able to find what I needed
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July 2024 by Karen Carson
Manager Kate was exceptionally helpful in resolving an issue with an item I was accidentally charged twice for. She took the time to listen to my concerns and did the research to validate the charge and resolve it quickly. There are not many managers today that would invest the time and effort, but she did.
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July 2024 by Michael
Clean store with a good selection.
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July 2024 by Sue Scimeca
I've had it with them. Those 30% coupons they send me are a laugh. Couldn't use it on the item i wanted. Just a trick to get you in their store. Don't be fooled.
I was hoping to use my coupon to buy perfume..wrong. Seems you can't use it in that part if the store. Really??!!
I am so tired of the games Kohl's plays to lure you in to their store. I walked right out. Will take my hard earned cash elsewhere. This is getting ridiculous. ?
I see a very dark future for Kohls ahead....
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July 2024 by Private Email
Ys its true you can get amazing discounts while working with such good sales associates. Our sales associate went above and beyond to make sure we got the nest discounts available. Every store should have a lady like the woman who helped us. Thanks again.
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July 2024 by Marty McKenna
Went in to buy coffee maker & shoes. Had everything in stock. Met a store associate in shoes by the name of Trisha. Very very helpful & pleasant. Looked for and found my size shoe that was not on the rack. You can tell she takes pride in her job!! VERY RARE these days. Made my experience a pleasure!! Check out girl was very nice also. Thank you!!
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July 2024 by Debra P
I love going to Kohl’s. Every thing about the Frankfort store is great
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July 2024 by Matt Miltenberger
It's always nice. I was only there for an amazon return and had signs showing where to go that was extremely helpful.
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July 2024 by Diane VERDE
LINDA CoCo. Is my favorite checker .She always lets me know if I have Kohl’s cash or a discount I can use .she’s the Best !
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July 2024 by Ginger Leigh
Outstanding experience! The cashier was very friendly and patient with me. I had 21 clearance items with an additional coupon. I asked her to check the price of every item. There were several items i didn't want, but she gently put those aside. I bought 21 great tops for $127!!! The Amazon return associate was also accomodating. I had arrived after the counter was closed but she took my return with no problem. Despite it being a major holiday today, these ladies were working hard and in a good mood. ?
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June 2024 by Kevin Palmer
Lines are horrible during non peak times even
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June 2024 by Ash Barrett
Messy but not as bad as the Bourbonnais location.
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June 2024 by Matthuw Huffnus
Friendly and efficient check out service from Dawn.
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June 2024 by Thomas Ohara
Service above and beyond by Dominique
Thanks
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June 2024 by Jean Maroney
The Kohl's in Frankfort was very neat and well organized. I will definitely shop there again.
