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January 2024 by Cliff Smith
Went in with a return . nice experience.
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January 2024 by Michelle
Employees were very helpful
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January 2024 by Cathy Corich
Nice clearance prices and a good variety on holiday lights. Buying for next year...
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December 2023 by Jennifer Minyard
Samantha & Dylan were extremely rude telling me and my family we shouldn’t be in the store after 10pm!!! We were literally finished checking out in line at 10:03!! They said we had NO BUSINESS being in the store. Who talks like that to paying customers??? These ignorant young people should not be employed in the service industry. Moving forward we will take our business to Lowe’s or Menard’s since Home Depot does not appreciate their customers and we have never been mistreated in the other stores.
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December 2023 by P Murray
Reliable, employees are a bit apathetic
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December 2023 by Sherri Pedersen
I love the organization and fact that you can look up any item on your phone and locate exactly where it is and self check out. Concerned tho with how many jobs are no longer available due to this.
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December 2023 by Sam Klauba
Hard to find staff and when you do find them they seem very judgemental
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November 2023 by Mike K
Employee’s are no help whatsoever… I stopped coming here, thought I would come back but nothing has changed. Place still sucks and the founder of HD is a douche. I will continue to shop at Ace.
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November 2023 by Max D.
I went in to return a $55 gallon of primer I didn't open and didn't need because I found another unopened gallon at home that I forgot about. I didn't have my receipt, I told the returns desk guy I might have paid cash for it, I wasn't sure. He asked me three times what credit card I used. I told him if I had a credit card receipt, we'd be having a different conversation. He said he could give me a store credit, I said fine, but they come up with a price of $29.98. I said that's too big a difference as I recall paying $55 for it. I asked to speak to a manager. Next to the return cashier are boxes piled up, two employees sitting around talking. This young girl sits up a little straighter and says she's a manager. She says they give you the lowest price. I said I remember paying $55. Then she says "that's your incentive to not lose your receipt; we give you the lowest price of the item." She goes on to say: "I'm trying to help you." I asked how is that helping me? She continued to sit on the box and stared at me. I then said I'd like to talk to the store manager. Her response is "he'll tell you the same thing." So the store manager comes over, very tall man with a beard. I told him what the lady manager who cannot get up off her comfy box in the corner said to me. He said we give you the price at which it was last sold. I then went to look for this primer in the paint department, wanted to do so quickly and I figured the person at the paint desk would know. Well, no one at the paint desk at 7:30 in the evening. I did a quick walk thru, couldn't find it and went back up front. Told the store manager no one was there, he headed off in that direction. He ended up giving me a significant credit to help make up for this hassle. And about the young 20ish girl with long brown hair who says she's a manager and likes to spend her time sitting on boxes in the corner rather than even standing up to speak to a customer - may someone educate her on how to be respectful and honestly helpful to customers. And get off her butt and stand up when speaking to others. They seem overstaffed in the returns area and should have the staff that sits and chats there with other employees get up and help in other areas. Maybe they could fill in at the paint desk since that person was missing in action.
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October 2023 by Diane W.
My favorite Home Depot till today. Associate in carpet area very rude. So disappointed. Purchased carpet elsewhere and was treated so much better there.
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October 2023 by Connie L.
I purchased granite countertops and was very pleased. The price was affordable and the quality was great. The project was seamless. Great communication no problems. Associates were impeccable. Would highly recommend.
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October 2023 by Emily Moser
Don't waste you time here on appliances. A real "$hit -Show with the delivery and set up. Should have gone to ABT!
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September 2023 by Jim P
I have really never been impressed by this particular location, but tonight was really disappointing. Went to grab some lumber and the aisle I needed to get to was partially ( but definitely not completed) gated off. There wasn't a stop sign like I had seen on the other gates, so I didn't think anything of it. Started grabbing some wood when about 100 ft down the aisle, an associate is on the forklift yelling at me to get out of the aisle because if I don't, he might run me over or drop the load off his forklift onto me. Seemed a little bit much, seeing he was nowhere near me. As this is happening, another associate comes and tries to close the gate. Not to help or ask if I needed help. As this happens, I said I would just go to Lowes. Guy didn't say anything and they've lost a customer for life because of their poor customer service and overall poor attitude. I am completely finishing my basement and it's estimated to be about $25,000. And they'll never see a dime of my money. Lowes and Menards it is. I'm just one person and I'm sure no one from the store will care or see this but it's just a bad look.
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September 2023 by Michael Allison
Me and my wife went there to check out the Halloween stuff. The animated one were nice
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August 2023 by Felicia Acosta
My neighbor visited yesterday and the store was being robbed. The woman worker (manager) said for everyone in the checkout to not stop the people stealing. And to definitely not call police. Is this absolutely ridiculous.