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July 2024 by Sarah Kozola
I am truly devastated. After years of trying to find someone to help with my hair loss and damage I thought I had finally found a caring and wonderful stylist in Ashley. She was amazing. I called today to make my monthly treatment appointment and was told by the front desk worker that Ashley “was done” and would no longer see me because of all of my no shows. I have NEVER once had a no show. I did call last month WITH notice when I had to cancel an appointment she squeezed in for me because of an emergency with my son. I even double checked that the front desk would call her because she was coming from the city to make this appointment. They CONFIRMED they would contact her. The only reason I had that appointment in the first place is because I was never scheduled (as I requested when I made the appointment) to have sample extensions put in my previous appointment by the front desk. Ashley had mentioned then that there must have been a misunderstanding with the front desk. So apparently there, yet again, was a miscommunication and because the front desk did not communicate that, she would not call me back and no longer see me as a client. I do not understand how there is no record of this anywhere. This is not the first time a mistake was made. I have not been scheduled for services I requested 2 times before this but Ashley always found a way to make it work. I am so offended that it was assumed I was a no show instead of checking with the front desk first. Neither Ashley or a manager was available to speak about this tonight. I spend hundreds of dollars here every month for the past year and have always looked forward to my appointments. I truly appreciated how much she has helped me with my hair health and just confidence in general. I am devastated to say that she and Fuse has lost my business. I have never have been “shunned” by a hair stylist, let alone accused of being so inconsiderate to one as well. Do not go here if you would like to be valued as a customer. I am incredibly disheartened about this whole experience.
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May 2024 by Brittany Panio
Booked a Hydrafacial with Lauren and could not have had a better experience. Lauren was very knowledgeable and accommodating. The facial itself was very relaxing and felt amazing! Super happy with the results!
Salon itself is adorable. There is a clothing boutique and a hair salon along with the med spa now offering Botox, hormone therapy, and weight loss treatments. The spa is very modern and clean. Would recommend 10/10!
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April 2024 by Ann Kief
This salon works miracles!
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April 2024 by Jacqueline Richards
Leah at Fuse Salon has been my go-to hair stylist for years. The staff is welcoming and friendly, and Leah always makes me feel like a million bucks after every appointment.
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February 2024 by susan barnes
Lizette is absolutely the best in her field. My skin always looks amazing after she does her magic
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January 2024 by Jennifer H.
My teenage daughter has been struggling with acne for 3 years and it was affecting her confidence. I took her to a dermatologist and another salon before a friend referred me to Lizette. She was great at explaining why the acne was forming and what she was going to do to get her reliable skin. It took about 3 months of going consistently to get extractions but my daughter's skin is clearer then it has ever been
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December 2023 by Alissa Peterson
I was really disappointed in my experience at Fuse. I booked my appointment for bridal makeup over a year in advance. I had my consult in august for an October wedding. Everything at the consult was fine, my makeup was beautiful. When I arrived the morning of my wedding, I was told that my make up artist was now double booked during my appointment time so instead of trying to accommodate anything at all or making an attempt to make it right, my makeup was squeezed into less than 30 minutes and I was rushed out the door. This is frustrating bc my appointment time was originally scheduled for 9:30 AM and I arrived at 9 with the rest of my bridal party, so if I had actually arrived at my scheduled appointment time, I wouldn’t have even been squeezed into that 30 minute slot. I was told that the other person that was booked during my appointment time was an elderly woman with a standing appointment so there was simply nothing that could be done. There was zero attempt to make any phone calls that morning to let myself or the other individual know that there was a mistake made. Upon arrival, I was also surprised to see that the rest of my bridal party had a completely different artist than who I originally booked them with, which I was never made aware of prior to arriving and seeing it. Typically I would not ever leave a negative review as I completely understand that things do happen and everyone is human and we all have off days. However, it was the day of my wedding, I felt my makeup looked flawless after my consult and wasn’t happy with it the day of my wedding and it was just an overall disappointment. There was no apology, no attempt to be accommodating, there was nothing. Your wedding day is one of the most important days of your life and in the salon industry, they are acutely aware of that fact, so again - the entire experience was just an overall disappointment.
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November 2023 by Stacy Mobbs
Love Kourtney!!
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August 2023 by Linda Lach
Lizette is the best! I travel from far to see her. She is a super knowledgeable and lovely person
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November 2022 by Carl Wojack
Ashley is the best and so personal to individual needs. She's talented and amazing. I love my hair and can't begin to tell you how many compliments I have received. Fuse is so fortunate to have this unique person on their team.?
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October 2022 by Gia Torres
Beth did a great job on my hair getting my highlights for my 16th bday!!! I received sooo many compliments at school! 10/10 I do recommend ??.
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August 2022 by Sydney E.
I recently got a facial with Emily C. She did an amazing job! She was so knowledgeable about all of the products. Emily was very professional and made my first facial so enjoyable! We focused on getting rid of my acne scars, after the appointment my acne scars are barely visible! I will definitely be back. She did a great job!
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August 2022 by purplequeen mom
Great place. Friendly and very knowledgeable about cuts, colors and products
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August 2022 by CINDY MIKOS
Always great
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June 2022 by Chloe Alise
“This is by far my favorite hair salon ever! I definitely recommend Tara Nagel for doing your hair, she always comes through and makes me look and feel beautiful. This salon has an amazing atmosphere and I can’t forget about the gorgeous boutique inside!”-Chloe
