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August 2023 by Barcardi
Purchased several times and always a great experience!! Trustworthy and friendly!
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August 2023 by Jose Molina
Jeff was awesome and patient the whole way through. The car was clean, ran great and they even did some extra touch ups we requested.My daughter loves her car.Thank you Jeff
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February 2023 by Clark Little
We just bought our third vehicle from Frankfort Auto Haus ( 2009 Lexus RX350 ) we couldn’t be happier ! Jeff and Kevin are so nice , thanks guys
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February 2023 by Jrey Delacruz
Shady business practice. Saw them purchase a 99 Ford Expedition Eddie Bauer with 50k miles for $9k, and now they turn around and list it for $22,950.
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September 2022 by Veronica Musgrave
5 star review for van purchased today, Kevin n Jeff were outstanding...very courteous, provided exceptional service
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August 2022 by Cindy Braun
Was surprised how quick and simple the purchase of this truck was ...Jeff was very nice to deal with and helpful.They have the biggest oldest plant in the show room, some cool cars for that mid-life crisis.
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June 2022 by Chris A.
Buyer beware. I purchased 2004 Jeep Wrangler based on photos showing inaccurate condition of vehicle. Jeff Conroy (sales) and Kevin Lantry (owner) are crooks. The body and frame of Jeep are completely rotted...all hidden in photos. Jeep also has many mechanical and an electrical issues. Paid $14.5K for Jeep. Already spent $6K on repairs (not including frame and body work). Quoted an additional $15K for frame repairs, new gas tank , shocks, etc. and a new body (cost prohibitive to repair rot). Purchased Jeep as a present for my daughter in late January 2022 and still have been unable to enjoy it. The dealership did send me $1,278 towards repairs which is better than nothing but far less than a fair amount. A complete nightmare. Unfortunately, sometime having trust in others can burn you...what can you do.
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April 2022 by Frank VERO
I recently purchased a convertible from Frankfort auto haus. I will have to say it was by far the best car buying experiences I have had and I have bought quite a few cars. My car was older but very clean with no issues. When I went to do the paper work the sales team were polite and the whole process was stress free and really fast which I liked . I had an issue with one of the windows a week later and the frankfort auto haus had it fixed for me no charge no questions asked. There are always unique and hard to find cars on the lot. I will definitely be checking here first when I need another car.
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April 2022 by chris antinora
Deceptive business practices. Purchased 2004 Jeep online. Asked questions about condition and was lied to by salesman Jeff. All posted photos depicted a nice Jeep. Upon receiving, Jeep was not drivable. Already spend $6K on repairs (mechanical and electrical). The Jeep is now in body shop to address hidden rust including frame (that requires a partial replacement). The owner Kevin Lantry didn’t want to hear about all the issues…he deflected that it is all age related. Unfortunately, sometimes trusting people results in being played as a fool.
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April 2022 by Louie Saggione
Over the years I have purchased many vehicles for myself and my children from Auto Haus. Auto Haus has always been an awesome dealer to work with!
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February 2022 by Adrian Delgado
It was a waste of time speaking to that sales person Jeff l!!! Don’t waste your money nor your time here! Very rude sales person and don’t seem like he wants to sell. Maybe the dealership should find someone polite and patient to deal with! He got belligerent because I told him I was not putting any money down and therefore he stated my dad and I weren’t approved. I simply told him, I guess I’m going somewhere else where they don’t take any money down and that’s were he flipped out and caused a show in front of my parents. That’s a big no no to me! I don’t usually leave bad reports but this one I had to! SO BE AWARE PPL!!!!
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January 2022 by Eugene L.
Part II: After several emails, text messages and phone calls, I have yet to get a single response. Kevin 's unwillingness to call me back makes this dealership a terrible place to buy a car. In fact, I would suggest you take your business elsewhere...ANY other place. These guys will take your money and hope to never hear from you again. I am terribly disappointed that Kevin has been as uncaring as he has shown. I was suckered into believing these guys cared about their customers. DO NOT BUY FROM THESE PEOPLE!!! There are many other similar reviews about this place. Take it to heart. I now have to go through the trouble of suing them to recover my funds. Total waste of time as all of this could have been avoided if only they cared. But I guess that is how these guys operate.
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September 2021 by matt s.
Kevin and jeff are the most ignorant people in the world they dont know the first thing about how to treat a customer please steer far away from this place save yourself some heart ache and for sure a HUGE HEADACHE they will completely rip you off and they dont stand behind there cars they will talk down to you and alway blame the customer beyond rude and ignorant they are the typical sleazy used car salesman RUN AS FAST AS YOU CAN
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September 2021 by John Cuthbertson
Really good experience working with Jeff. No pressure and was able to do most of the paperwork online. Had a little issue with my convertible top after we completed the purchase and Jeff took care of it. Will be back.
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June 2021 by Brian Brach
Purchased a Pontiac G8 GT with them last fall. Vehicle was super clean and a great price. Would highly recommend them to anyone! Great cars great value!
