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“First time in this store and I was very impressed. I had multiple Amazon returns and the young man helping me took the time to explain how to tell which ones needed to be packed or not. I had assumed they could all be returned without packaging. He was very helpful and I wish I had asked his name so I could reference it here. Great customer service!”
“While the company has already received many positive reviews, I wanted to add mine. They did a wonderful job of procuring and installing our new mailbox at a very reasonable price. Now, we just need to get some mail.”
“I had to deal with a return out of state and the gentlemen helped my mother at this store with all of my returns and with such patience and kindness. We really appreciated it, I would come back to take care of my services here.”
“This was by far the best experience I’ve ever had in a UPS Store. Normally the energy I feel when I walk in is negative, crazed, low. When I walked in today Kyle greeted us with a big smile and was friendly. Kyle was able to help us overcome a few obstacles and get my paintings packed and shipped. I was at the FedEx store just prior and they did nothing to earn my business. Kyle did and he deserves a lot of credit for having that kind of get stuff done attitude!”
“Over the past 5-6 years, I have visited this UPS store 7 to 9 times per month. The majority of the time, I just make a few self-serve photocopies, but I have also sent a few packages. This store is always busy. Rarely do I visit and there are not two or three people entering as I enter. Customers are handled efficiently and with courtesy. I would recommend this store to anyone!!!!”
“I am always impressed by this UPS store! We all know how crazy these stores can get and how impatient customers can be. The team at the Algonquin store always handles everything so smoothly, making sure everyone is taken care of and going above and beyond any chance they get.
Twice now I’ve had to pop by for notary services in addition to shipping and Madison always ensures evening is exactly right while also managing the customer line.
Truly this team is a case study in time, project, and customer management. Grateful for all they do!”
“These guys were incredibly knowledgeable and helpful in printing a mosaic photo poster and mounting it on foam board. It was fast, easy, and very economical. I didn’t even know UPS had printing services, and it’s clear this store is THE place to get it done!”
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“I always have a great experience when I come here. The employees go out of their way to assist me and provide exceptional customer service. They are also very quick making it convenient for me to get back to work.”