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November 2023 by Mathew Bunda
They are the best!!!
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July 2022 by Paul Dinardo
Always accurate and fast.
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December 2021 by Christopher Neufeldt
Unlike Walgreens across the street, Osco pharmacy did not need some sort of vaccine code to get a booster. They let me book online, took my info, and I was out in minutes. Easy experience.
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August 2021 by Jennifer Magnone
I always have a great experience with all of the staff. They are courteous and professional. Unfortunately, this visit I encountered a very impatient, rude and disrespectful "gentleman". I was at the counter taking care of my business and he was yelling from behind that I needed to hurry up. He also found it necessary to remind about social distancing. I was the one furthest away from everyone!! Throughout this entire pandemic, he has to be the worst person that I've encountered. These are definitely the ones that need to stay home!!
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June 2021 by The Undead Werewolf C.
I walked into the store one day to just use the bathroom and an employee named Tom claimed I stole from their store I assured him multiple times that wasn't the case and asked for proof of this accusation. He said he didn't need to provide proof and he knew i did it I told him to show me the security tape of this action and he just glared at me and said if I ever came into the store again he would have me arrested. I do not recommend this store because the employees clearly seem to be hallucinating on DMT to think I stole something.
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June 2021 by M A.
I walked into the store one day to just use the bathroom and an employee named Tom claimed I stole from their store I assured him multiple times that wasn't the case and asked for proof of this accusation. He said he didn't need to provide proof and he knew i did it I told him to show me the security tape of this action and he just glared at me and said if I ever came into the store again he would have me arrested. I do not recommend this store because the employees clearly seem to be hallucinating on DMT to think I stole something.
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July 2020 by Sheila Murphy
People who do not wear masks are not excluded from the store. I spoke with the manager (Ms. Murphy) and a FRG police officer who was present. They both said that if the unmasked person said that they have a medical excuse, they must take them at their word due to HIPPA. This is not true of other food stores that I now visit. I called corporate twice; my calls were never returned. Jewel, if you are not part of the solution, you are part of the problem!
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October 2019 by Ethan Y.
Pretty much the best jewel in the area. The design is very unique and it has a much better hyped vibe than other grocery stores. Also, the amazing thing about this jewel is that the checkout here is very speedy compared to others
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September 2019 by Jaun J.
Lemme start by saying this jewel location has never let me down. They always got a solid group of staff working every shift. This evening I was even more impressed by a gentleman named Ethan that happened to be running the carts in from outside. I was walking my cart to the car and two cases of soda had fallen out and Ethan lunged into action as quick as a ninja and popped those bad boys back into the cart then proceeded to help us put our groceries into the car. Overall I'm thoroughly impressed with this location.
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September 2019 by Nicole A.
Carrie, Diane, and Jackie are amazing! Always so polite and helpful. They always help and call my doctors offices if I'm too busy at work and always fill my prescriptions on time.
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September 2019 by Spencer H.
This was formerly a Dominicks store up to 5 years or so ago. I know many of the employees by name. Very friendly and helpful and they work their butts off. That said, here it comes. Their roasted whole chickens and fried chicken dinners suck. Very little meat and way over priced for what you get. The Costco chickens yield at least twice as much meat and are cheaper. And the meat....oy vey, Basically "range" grade but at at serious prices. Produce. Tends to deteriorate very quickly. Bags of clementines damn near rot before getting home. Bakery. OMG. Generally mediocre. Pies are a rip off big time. I could go on but I give 2 stars primarily for convenience and employees efforts. Problems not their fault but rather higher ups.
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July 2019 by S. G.
The people who work at our local Fox River Grove Jewel-Osco are very friendly and helpful. It's the Jewel corporate policy that gets a failing grade. They try to force customers to buy more than they want or need. For example: At the checkout counter I did not get the sales price of raspberries 2 containers for $5.00, or $2.50 each because I only wanted one container. I asked the checker what the price was and he said $3.98. I told him to put the raspberries back because I can go elsewhere and buy 1 container and not be forced to buy 2. My pet peeve with Jewel is that they will only sell bowls of pre-cut watermelon chunks 3 bowls for $12.00. They will not sell you 1 bowl for $4.00. Jewel did not want my $2.50 or my $4.00 yesterday. That is why I buy 99% of my food at Aldi.
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May 2019 by Chad C.
Not sure how this place possibly gets so many five star ratings. Employees? Friends of employees? Looks more like a Facebook review. I suspect because most of the more positive reviews were written in 2017 and before. Yes, this Jewel USED to be great in years past. I recently posted on Nextdoor to warn people to check their receipts, as I have been overcharged (funny how these "accidents" are ALWAYS in Jewel's favor) with an amazing frequency at this location. People came out of the woodwork to comment that the same has happened to them. People also warned to check the expiration dates of products on the shelves. That is a bad sign because that's EXACTLY what was happening at this Dominick's location before they went under. Aside from those things, the quality of the produce has plummeted. And Jewel is EXPENSIVE. It has basically become a convenience stop for me. Apparently the people leaving these five star reviews have never heard of Heinen's. Yes, it's expensive (like Jewel has become), but the service and quality is head and shoulders above.
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December 2018 by Mike s.
Best Jewel I have ever known The Quality, Customer Service, Deli, ect...... and They are Union ! Unions built America & keep it Strong
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December 2018 by Linda B.
I ordered a cake for my parents 60th anniversary and the bakery lost my order but the manager Brian delivered a cake to my house and wouldn't accept my payment. He went above and beyond !
