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October 2023 by Christina F.
Amazing, seamless, painless and fabulous first experience at Ray Chevrolet! Stopped in on a whim Friday evening just to get a feel for what is out there. Drove home a few hours later as a proud and happy new owner of a VW Tiguan! (Which ironically was the car I wanted in the back of my mind and they just happened to have one! Fate?)I can't express enough how great everyone was and how perfectly everything unfolded. Major kudos to Pete Becker for his assistance. Definitely not your usual expectation of a "sales guy". Personable, funny, down to earth and honestly, was the deciding factor in me making the purchase. He didn't make me feel pressured and made sure I was truly happy with everything before sealing the deal. He was also super kind to my daughter that was with and made her feel like she was included in the experience. Pete is great at what he does and I personally and highly recommend him if you're looking to buy your next vehicle. Again, great experience every step of the way! Thank you Ray Chevrolet for having what I wanted and having such amazing, caring employees! 5 star service, hands down!Edit to update: don't be lied to like I was regarding a hard credit pull. I paid in full, no loan requested and was told they would not do a hard pull on my (perfect) credit. 30 days later, the letters come in the mail they DID do a hard pull. Ridiculous.
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September 2023 by Rob Shipley
Paul in sales was amazing. No pushy salesman tactics. Very knowledgeable of the vehicles. Longest part of the entire process was waiting for my bank to give 10 day payoff amount. When I’m ready for another Chevy, we will be back to buy from Ray Chevy.
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September 2023 by Sam Hanson
Incredibly up front with any situational questions or information. At no point did I feel like I wasn't aware of what was happening both during my purchase or my follow up secondary services. If I weren't 70 miles away, I'd be there by choice every time going forward with my current Chevrolet.
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September 2023 by Kenny Parquette
Best vehicle purchasing experience I have ever had. The team at Ray is second to none. I only wish I’d gone there first instead of wasting my time with a couple other dealers in the Northwest suburbs. Hugo and the rest of the team were a pleasure to work with. Highly recommend.
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September 2023 by Heather Detloff
Mixed emotions about this place. I called about an oil change a few months ago and was quoted about a hundred. My husband took it in and they charged him somewhere around seventy five.Recently had some work done under warranty with no issues at all, aside from parts being on back order which wasn’t their fault. They were kind enough to let me keep a loaner car the entirety of the wait which was about 3 weeks. I love my vehicle and when I bought it I felt like they were honest and upfront.
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August 2023 by Meg Burnopp
We have been buying cars from Ray for years and they never disappoint!! Great service that goes far beyond all expectations. Our salesman, Ed was great! It was our daughters first car and Ray and staff made the experience unforgettable for her! I wouldn’t go anywhere else to buy a car! Thank you to Ray Sr, Ray Jr and our salesman Ed!!!
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August 2023 by Matthew Basler
Awesome staff! Made the whole process of buying a car as painless and easy as possible! Everyone felt like they were there to help me determine and get the car I wanted and that's exactly what you need when you're buying your first used car on your own. No hassles or hard sales pitches. Great folks! Couldn't recommend them enough!
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August 2023 by Deering Family
Great dealership!Despite being over 32 miles away from my home, I make the trek to Ray Chevrolet for their stellar service department. Their service advisors never try to sell me anything that I don’t need, look for additional savings for me ( coupons, etc.- which is very much appreciated), & the service technicians get me in and out promptly, with the service done right. Over the past 35+ years, I have driven several different makes, models, of various autos at a variety of different dealerships, and Ray is hands- down, the best.I’m not someone that really writes reviews so that’s saying something.
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August 2023 by Angela L.
It was a great experience working with Ed! It was time to step up to a larger car as I was having my second kid ( decided it was time days before delivery lol) was able to get my suv the day before giving birth Ed communicated the whole time and made us feel like a priority which is rare. we love our new ride!
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July 2023 by Chris Harrison
I am new to Chevy owning a Ford F150 for last 16 years. My used Colorado is nice and I trust and enjoy coming to the service dept. Friendly, timely, professional .
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July 2023 by Ranis Thomas III
I visited here to support the veterans with my IL Camaro Group, for the USO BBQ event. We didn't purchase any car here so thats my reason to give it a 4. Everyone from the dealer was very professional and respectful.
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July 2023 by jaime hernandez
I know my 1 Star REVIEW WILL MEAN NOTHING but I want you to be PRECAUTIOS!!!!!Came in to do a trade and they run numbers before checking credit. They gave me some numbers they told me to put down 2k down and the monthly payment and etc. After a few minutes of talking guy said I can guarantee that you can put 0 down and probably lower your payment if we run your credit! which I said yes that's fine.THEY EVEN ASK FOR A DEBIT/Credit card to make sure we where really interested in a buying the truck. His name was Gio and later after 30 minutes a young man manager came in and said you need to put 15k down and that's all they can do. If Ithey should of told me this before I wouldn't let me RUN MY CREDIT!!! MANAGER SAID THAT I NEEDED A CO-SIGNER NUMBER 3 OVERR 850 CREDIT SCOREBE CAREFUL!!!
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July 2023 by Dave Wolfe
Kyle was fantastic. He kept me updated throughput the entire process. I was happy about all the extensive service I needed except one item. The coolant overflow tank issue I told them about. They thought fixing all my coolant hose problems would solve the coolant low message from the overflow tank sensor. I found the sensor was still disconnected and had a jumper bypass wire in it that prevents that message from transmitting. The previous dealer I used bypassed the issue which I told them at Ray. So they never tested the sensor after the work was done. Other than that I was very happy especially because the mechanic found a idler arm problem while doing the hose work.Everyone at Ray was so nice. From a mechanic that told me where to go in, to a friendly clerk and parts guys...all very nice.
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July 2023 by Jean-Kim-Bud Kaczmarek
Started out at what seemed to be a nice experience but 2 days later I ran into a couple of people that said to watch out about Ray's. And On the 27th I found out what they said was verified. I would never deal with Rays again and will spread the word around. They sell you a product and don"t deliver on the support. I will not take my venicle to Ray's for warranty work, I'll search around for other dealers or call GM to find out who can do the work. Very, very disappointed with this dealership. Major point deals with an undercoating that was not complete, from points we asked at purchase, but they can fulfill the task at 250.00 more. We had other work done on Package A and now I wonder about the quality of work. What a ripoff dealer. STAY AWAY!!!!!!
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June 2023 by Phil Graver
Made an appointment for an oil change at 245. Arrived at 240. All seemed to be well. One hour later I asked why was it taking so long I was told they were behind and it would be a few more minutes. It was 30 more minutes no one ever bothered to let me know that they were running behind. I was there 90 minutes for an oil change. No wonder there are so many quick lube places near by.