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January 2024 by Dagoberto Murcia
Karla is awesome, she bring me many options about my policy and life insurance.Thank you Karla
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January 2024 by Edward Koch
Great Service
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January 2024 by Christopher Allen
Becky is very patient and helpful.
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January 2024 by T pappy Holden Commodore
I’ve been with these guys it seems like forever. People always switch companies whatever reason the biggest thing is that they treat you like people you’re not a number they are the best.
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January 2024 by Pam Canete
Great service. Attentive staff. Karla and Andreea are very prompt with responses.
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January 2024 by John Uhrin
never had a claim so i would not know if your company is any good or not. but i will tell you i was with state farm for 42 years and they canceled my policy for 3 claims
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January 2024 by V Schultz
This is the worst Allstate office I have ever dealt with. I've been an Allstate customer for 22 years & never encountered such poor service. The initial contact was great, but then for renewal I needed to change the policy & it was a fight to get good information and reasonable home owners coverage. Three weeks ago, I called to cancel the policy as the home was sold and today I checked Allstate's website & found the cancelation was never completed. I worked with a wonderful Allstate corporate employee who completed the cancelation retro to sale date. I'm so glad I will never have to do business with the Brent Jablonski agency again. And, I recommend you don't either.
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January 2024 by Kelly Hawkins
Greetings!I've just moved from Baltimore, Maryland to Fox Lake, Illinois to be closer to my family. My Allstate agent in Maryland recommended Brent's office.I had the pleasure of working with both Tim and Becky on my car and renter's insurance policies. Their WORLD CLASS Customer Service was OUTSTANDING!I am so appreciative of how patient they both were in explaining policies, Drivewise, getting me set up and payment. Thank you both for your follow-up emails to be sure everything was okay for me.When you are dealing with transitioning from one state to another, moving from a home to an apartment, trying to find a job and anything thing else that comes down the pipe, it's a good feeling to talk to people who genuinely want to help you. The entire process was very smooth. I will be an Allstate customer for LIFE!Thank you Allstate and a VERY SPECIAL THANK YOU to Tim and Becky!?Have a Great 2024!?Kelly Hawkins
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January 2024 by Robert Heirtzler
I always have a great experience with the agents at this Allstate Insurance Office!!! The understand my needs and always answer my questions. Always happy on the phone to speak to me!!
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January 2024 by Leslie Ann Kalvass
The staff goes above and beyond in providing personable and customized service. The bundle pricing is one of the most reasonable offered in the area.
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January 2024 by Nicole McNellis
Going to cancel. Rates magically raising..again.
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December 2023 by Lori Eppel
I have always had great customer service from our AllState representatives. I work with Andreea, and she is so responsive and knowledgeable. I can always count on her to get me answers and to work on our best options for all of our policies, but especially for our auto insurance. We seem to buy and sell cars a lot. Andreea is always so helpful and very quick to get our changes done and insurance cards in our hands asap. I highly recommend this group for your insurance needs. Excellent service.
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December 2023 by Jason Q
Very personable and friendly staff. Quick and efficient work in providing quote and switching over. Excellent customer service, especially in a customer based industry. Would recommend.
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December 2023 by Ivan Bilonozhko
First time having experience with this office. Spoke to Karla and Bridgette, all what I can say they are great people, highly professional, with honest prices and excellent service. Highly recommend this Allstate agency for all your properties and life needs.Thank you.
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December 2023 by Alina Keegan
Andreea is the best! She has done an outstanding job helping us with both home and car insurance claims and we couldn't be more grateful for her amazing customer service, her tenacity, promptness, attention to details and compassion. I highly recommend Andreea for all your insurance needs!
