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March 2024 by Mitch Simonsen
The people who operate this place are a good example of the scum of Fox lake
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November 2023 by Tyler Bowman
The grounds here at the marina are pristine, cleanest by far on the entire chain o lakes so it gets 1 star for that. They are very pricey slips. We paid $2400 for the season and that only allows you to pull your boat in and out twice. After that you have to pay a launch fee, I mean really we already paid $2400 so they should allow members unlimited launches. It’s a ridiculous rule.Their gas is $7.69 a gallon and all other marinas are $5.69. Inland Harbor on Fox lake is only $5.49.Also claim to be a full service marina however they don’t service jet boats and didn’t tell me that before I paid the $2400 season slip rate. Need better management.
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September 2023 by Rick Schuebel
I have a slip at Ben Watt's. I had an issue with my boat not attaining the speed it should. The boat was purchased at Skipper Bud's last year, new. I decided not to haul the boat to Skipper Bud's and rather, try Ben Watts' service department because they were authorized to service Mercury engines. Doc, service advisor, who likes to claim he is the owner and is not, is a likeable guy and a story teller upon first meeting him. Brought the boat in to get it checked out. The tech ran diagnostics on the motor (all good), changed out the hub on my prop. He suggested too that I might consider acid washing the bottom for a little better performance.I took the boat out afterwards and nothing changed, no speed improvement after a misdiagnosis and a charge of $506. Doc lied to me many times concerning the problem, the service and running of the boat after service. My SIMRAD says the boat was never ran after the tech diagnosed the problem. So they never ran the boat on the water to see if the hub was the issue. I looked at the hub that was replaced, it is perfect.I was charged $506 to change out a hub that was perfectly fine. So I bring it back out of the water and another tech ran diagnostics, found a little water in the middle toon where my storage locker is and said that the bilge pump had come loose and fallen in the bottom of the toon. He checked all toons for water, nothing. The only other thing it could be is the bottom needing an acid wash. Rather than offer the acid wash to me I was told they didn't have time. I took it home and a few days later I acid washed it myself.I just recently (Friday 8/19/23) dropped it in the water to test it and, believe it or not, back to 48mph from 30mph. The bottom was NOT that dirty, at least you wouldn't think it would affect performance THAT much - but it did.Then, to make matters worse, after docking my boat back in my slip I pulled my truck with my trailer to the slip to unload the boat and go home. Before we got a chance to unload the boat Doc came speeding through the lot, locking up his tires on the gravel, jumped out of the truck and began yelling at me asking me what the hell are you doing? He said I shouldn't have my trailer back there because I might hit the water/electric stations like the other idiots. How about posting a sign?? "No trailers beyond this point" and I would never think of it. After getting screwed over and repeatedly lied to throughout the whole service ordeal with Doc, and only Doc, I remained calm and cool, moved my trailer and let the narcissist rant. After the season is over I WILL NOT be coming back here. There are plenty of other marinas nearby that would like the business, I'm sure. Polite too! Would still be at Skipper Bud's if not so far north.Note to owner: Doc is costing you customers. Read the reviews. There are plenty of complaints about him. He is a total NARCISSIST. Hopefully he is not fielding the reviews. Looks like he might be due to the "ALL CAPS" owner responses in the reviews. Something he would do.Yelling through the PC at YOU!Proceed at your own risk!Thanks
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September 2023 by The Wet N Wild Group
Great parking, Bob has been great and the parking lot is always clean. He also had the parts I needed in stock. Friendly customer service
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September 2023 by Ed Mahr
When ever i go to the chain this is the place to start! Store with all boat supplies and get your chain sticker too.
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August 2023 by Sergio Hernandez
Sorry, it was supposed to be a five star rating but my phone is having issues. This is a great place to launch your boat. Staff is very friendly but I do think the price to launch a boat there is a little much. Yes, I do understand the price involved in running a successful business.
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August 2023 by Jeannine Graff
Incredible group of people/staff here. Highly recommend this marina. Very grateful to have a place I can trust not knowing much about my boat yet.
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July 2023 by Mike Stelzner
Very efficient staff. Gets the boats launched as fast as they can. Very attentive staff.
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July 2023 by ctlt 19292676
Went to their website to check them out and was absolutely AMAZED that Fox Lake is surrounded by mountains
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May 2023 by Volodymyr Ostapovych
We have been absolutely disrespected by stuff. Person spoke that he is owner of Marina and he said that we did not have any constitutional rights. Was absolutely aggressive and slammed trunk of our car. Be aware of crazy person there.
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May 2023 by Super Movers
Been using this place for over 2 decades, people are friendly location is easily accessible just not sure the indoor winter storage is a good idea. Nobody would take responsibility for rodent damage to my wires so it's somehow my fault my cost. Boats never seen an outdoor storage or had a problem before.
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May 2023 by Extraordinary Displays Inc
Great place to keep your boats or just drop your boat in and park your trailer. Being off the main lakes and in a cove you're protected more. Miss the 6 years Shrinkage had her stay with me.
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May 2023 by Greg Kelm
I have been launching and pulling my boat at Ben Watts for over 6 years with no issues. Today I pulled my boat into their yard and was almost run off the path by staff in a large black pickup truck. I was told I could not come through and was accused of going through a chain fence and I was being very dangerous. This person was very unprofessional and accusatory; I was told to go launch somewhere else, which I said gladly. Will not use this marina again. I went to the Lake house on Bald Knob Rd and paid $5 less with a very friendly staff. I see other posts describing the unprofessionalism of the staff at this marina.
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March 2023 by Mr De Jesus
Very thorough, excellent communication, very friendly, clean premises very courteous staff. They were professional from start to finish. My boat was done weeks before they estimated it to be looked at.It is Illinois so prices are higher than Wisconsin.
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February 2023 by Wally Klock
All I can say is Wow! Bob and the service team are top notch! I have had my boat in for service twice with them and I have been blown away by their attention to detail and dedication to customer service. In today's world, it is refreshing to see a company and employees still so dedicated to their customer. They have a customer for life in me!
