Appliances near Fox Lake, IL

“People are very helpful as well. If we have questions they’re more than willing to guide you to the right I’ll or if you’re looking for work done they also offer local services that they can give you. Most of the isles are clean and organized. The sales are always fun to look at especially for when it’s Halloween or Christmas decorations. I always enjoy getting their garden with all the different types of flowers they carry. We have a credit card with them and it’s always helped us out when we’re looking for at home projects. I was looking at all the Halloween decorations and it was so awesome and cool to see the little details. I had to take a video that way everyone can see things that they offer. There’s more decorations at the store and they also have Christmas stuff already been set up.”

“I'll be honest, this place used to drive me crazy. There was never enough help and I would wander around the store frustrated. The last year however the people that work there have been amazing and I am really impressed with this place! Brandon and Paul are awesome and Bianca was cool too. There's also a guy with a white beard who's nice...oh and someone who cut some wood for me one time. All around great, thanks guys!”

“Nick and Shania are amazing and deserve 1000 stars for customer service. I am a dedicated home depot shopper but sometimes things just don't go right and dont go right times 3. And when that happens it's nice to know that there are people like them that are on the customer service team to help you while you're having your meltdown. It took 3 months and 3 orders and one price change but it finally came in undamaged, and the price change honored. What can i say other than this is why i am a dedicated home depot shopper.”

“Pam is absolutely the best in the area. I called another local company and they misdiagnosed the issue so I called Pam's she came out and fixed my washer within 30 minutes.”

“I had been in this store far too many times. The store was average for a big box hardware store. The customer service was the same. Well I went in a few weeks ago and walked up and down the aisles for over ten minutes seeking assistance and with no success. I did let them know at CS as I was leaving to go to Menards across the street. Well this past weekend I went back in to get more items and had such a hard time getting help AGAIN. I finally asked for a manager and I met Venus. Well this woman changed my whole outlook on personal customer care! After I explained what I needed and my previous experience she rolled up her sleeves and jumped right in to help me. She even helped me cut material for me!!!! It was Venus, Sam and Miguel who had me appreciating the customer service at this Fox Lake home depot! They over staff during the day to assist the contractors who come in, which are professionals and don't need the kind of assistance as the DIY people that come in after working hours and weekends. Home Depot maybe you can fix that. Please note the 5 star is for the amazing customer service I received from these three individuals !! I am yelling a thousand thank you' s to Venus, Sam and Miguel!!!”

“Went here to pick up a bed. With my husband and my two girls, and as soon as we walked in April had approached us. Asked her what I was trying to finance. She took me straight to the computer and pretty sure she noticed that my two little ones were gonna be a handful while I was doing my thing on the computer. So she came out and gave both my girls a coloring book and crayons. Which was so freaking nice of her To go out of her way to do that. Gave a goodie bag to the girls. I mean, she was just fantastic trying to distract my girls from destroying the place. I usually get nervous going to places like this because I do feel like my girls will break Something at some point. But she made me feel very comfortable. Help us out with every question we had. They need to give this lady a raise because she is good at what she does. April was her name.”

“**Updated review: I went in today to try again and was very successful! Much better customer service! No one was ignored. It is definitely a store you are going to spend some time in. If you are in a hurry I do not believe this store is for you. Incredible deals and I do recommend purchasing through this company.**Old review: Was pretty much ignored for the first 5 minutes I was there, then made me wait more than 15 minutes before I left.”

“Mark was amazing. He showed true salesmanship by being direct, compassionate to my stress levels, and not trying to oversell me. The oven I went to purchase looked better in person than the pictures because Mark was very honest about any imperfections. It was fast and painless. I will be back for all future appliance needs.”

“I was in the market for custom blinds and Pam Cardis went above and beyond. She was so polite and helpful it was a pleasure doing business with her. She emailed me the proposal along with a hard copy and helped me every step of the way. I can’t express how great of a job she did from start to finish! Thanks again”

“Called to find a part today. Spoke with Chris. He was right to the point. Very helpful and got me taken care of quickly. Also spoke with other people from the company. Also quick to help. And the parts are always ready when I get there.”

“I purchased something there today. it was too bog to fit in my car. One of the guys that works there helped me out with a delivery.I would definitely recommend Affordable Appliances.”

“Truck rental service person was extremely helpful. I do not remember his name but we were there 12/16/23 around 11:15am and I observed how professional and helpful the service guy was. Thank you for great service.”

“This location has excellent customer service! I have had several returns lately and they don't question or challenge me like Menards in Antioch. I only wish they had a location closer to my house in Antioch!”

“I had been in this store far too many times. The store was average for a big box hardware store. The customer service was the same. Well I went in a few weeks ago and walked up and down the aisles for over ten minutes seeking assistance and with no success. I did let them know at CS as I was leaving to go to Menards across the street. Well this past weekend I went back in to get more items and had such a hard time getting help AGAIN. I finally asked for a manager and I met Venus. Well this woman changed my whole outlook on personal customer care! After I explained what I needed and my previous experience she rolled up her sleeves and jumped right in to help me. She even helped me cut material for me!!!! It was Venus, Sam and Miguel who had me appreciating the customer service at this Fox Lake home depot! They over staff during the day to assist the contractors who come in, which are professionals and don't need the kind of assistance as the DIY people that come in after working hours and weekends. Home Depot maybe you can fix that. Please note the 5 star is for the amazing customer service I received from these three individuals !! I am yelling a thousand thank you' s to Venus, Sam and Miguel!!!”

“HAd a great experience with Rhonda Starostovic. Pro account sales associate. She Took more time than she probably should have to ensure that my order was going through the bid room and that I was getting the best possible deal. As I Was Putting. In A Sizable order for multiple customers. All around My experience was great couldn't ask for anything more.”

“Just went browsing. Store is a super size Menards. Could use a map where things or departments are at. It has everything and seems like they have enough staff to help you out. Have a large outside yard for landscaping and construction supplies. Lard outside area for plants which is good. Put on your walking shoesAs you will need them.”

“McHenry Power Equipment when over and above on helping me place an order. What a great company and customer service. At the start of their week long shut down, instead of saying call back, they help me get my order placed. I've ordered from them in the past but will be using them from now on. I highly recommend reaching out to them for your power equipment needs. Thanks again. Mark”