-
November 2023 by Lynne Price
I love Von Maurs, they have great styles,petit to large & XXL sizes.. great credit card. Program. Awesome sales. They are very friendly andhellpdul.
-
September 2023 by Larissa Mello
I was in Vonmaur’s yesterday 8-24-23 and had a wonderful experience. It stated out in customer service. The gal that was working I think her name was Ashley was so kind and gave great service. I was sitting waiting for my present to be wrapped and she was the only one working and she kept apologizing for it taking longer than expected because she kept getting interrupted. I told her it was totally fine but she was so worried that I would get mad for it taking so long so I told her it’s totally fine and that there is only 1 of her. Needless to say she did an amazing job at wrapping my presents. The whole store is a very beautiful pl s to shop. I don’t get out to Decatur much but I will be back especially for the FREE wrapping services they provide. Everyone needs to go see her for her wrapping presents needs.
-
August 2023 by Susan S.
First class. Gorgeous merchandise. Lots of shoes too! Reminds me of classy department stores of my childhood.
-
June 2023 by Mary Epping
Always good. Just enjoy looking! Appreciate wrapping and mailing service. Receivers enjoy getting gifts from Vonmaur!!!
-
May 2023 by Funnyuns Elmer
Best high dollar store in a Decatur! The staff are all nice and helpful and the girl in customer service I think her name was Ashly was by herself today 5-17-23 and she still managed to get my things wrapped in a reasonably fast amount of time She polighty told me it might be a few minutes cause she was the only one working. all while the phone was ringing and people coming up. My packages never looked so better before and I love that they have free wrapping. Downside is not allot of choices but it’s still free. Linda in alterations is also very good at doing alterations and she’s super nice and patient with her clients. I Also shopped the clearance racks and scored me some great deals. Very satisfied shopper that will be back. Couldn’t ask for a better store. All of the staff there is so nice and friendly
-
May 2023 by Lea West
Great staff, helpful without hovering; good quality merchandise with perks of wrapping and shipping adds up to a department store we need in Decatur.
-
May 2023 by Crystal Ryder
My granddaughter loves listening to the people playing the piano when we are there.The staff is always friendly and available if you need help.
-
March 2023 by Troy Carberry
You get what yoi pay for. great staff and products.
-
December 2022 by Cheryl Powell
Very classic higher end department store with a good assortment of apparel for men and women.
-
November 2022 by M Sacco
Staff is super helpful. some really cute items. It's pricey but really who is surprised everything was beautiful and clean and it made me happy
-
November 2022 by Nikki K.
Nobody is ever working. There is no help, I once saw 1 clerk in the entire store. The policies change like we change our clothes. Now you can't return anything if you just pay 50% and pay $3.00 unless you can find the exact piece in your size. It was 75% until Oct.31. I guess a lot of people I've talked to Won't be buying from there. They don't want to get out, the items we want they refuse to carry, the manger is only polite when there isn't any problems, go.back to the old sways.
-
September 2022 by Gayle Perryman
I popped in to spoil myself with some top shelf Jammies!Von Maur never disappoints, always kind assistance at the ready . . . I was captivated by the expanded Gift/Home offerings.Dorian showed me everything I'll need for my Christmas Shopping this season and then some! They were so kind and helpful, professional yet with the enthusiasm of a Child at Christmas, excited for the perfection of the offerings that met my needs ~ Reminds me of what service used to be, Bravo!I didn't know how much I've missed the in-store experience they offer, it's still my one stop shop favorite! Look out Amazon, moving about has never felt better!
-
September 2022 by Joana Mena (Ms.M84)
Beautiful store and wonderful customer service. I haven’t shopped in a department store in many years and I was absolutely stunned and pleased with this store!Please keep doing what you do to keep your doors open and give people a job in the time of increased online shopping. I can’t wait to come back.
-
September 2022 by J. Luers
Most of my shoes are from Von Maur, we love to shop here… good price , very good quality ??? and fast shipping thank you V. M ❤️
-
September 2022 by Lisa Cochran
Always like Von Maur. So nice and clean with beautiful merchandise.
