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March 2024 by Ed and Nannette German
On 2 March 2024, Roger in Shelving, Jakalvin driving a forklift, and S.O. Brian epitomized what it means to be kind and helpful employees! Excellent selection of products… and the 11% rebate is nice too.
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February 2024 by Dr. Jim Jones
Always very helpful staff and the products I need.
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December 2023 by Ernest
Was in and out 15 minutes. Staff helped me find what was looking for
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December 2023 by Jeremy Swoverland (Swove)
Great candy selection! Everyone was helpful and joyful to deal with. One customer was being pretty harsh to the guy in the bathroom section. It’s really not his fault he didn’t know about the wood chips.
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December 2023 by MIDLAND & ASSOCIATES HOME INSPECTIONS
This rating is for the following issue only. I purchased a battery for my sons car at Menards a little over a year ago (keep in mind I would have never bought a battery from Menards over a automotive store if I would have had a choice). Fast forward a little over a year the AC Delco battery with a 3 year warranty crapped out on my sons car. Bring it back to replace and NO GO…… must have the receipt….which is fine, but the debit card I used was hacked and a new card for the same account had to be issued. I received the old number from my bank but the kiosk to pull up the receipt does not let you enter the numbers manually. After I spoke with the 20yr old manager and explained my situation they were unwilling to work with me for an in store credit for the junk I purchased from them.In hind sight I should have waited until a reputable automotive store was available to purchase the battery for my son. I would NEVER recommend purchasing any automotive from Menards.
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October 2023 by Julia Ballard
Got excellent customer service with Phil in plumbing and Megan I'm paint! Both of them made sure that they met all of our needs.
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October 2023 by Craig & Ati Anderson Tarigan
09242023Couldn't get any service. No self check out. Left my cart & went to Lowes. Got service! Hey hey hey that's the way I like it , uh huh ,uh huh
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September 2023 by Bobbie Wright
We went to get deck boards today and received top-notch customer service from the lumber yard Boys, AC Miller, very kind, friendly smile and helpful, and David, who was patient with us asking questions while helping us choose the best boards he could find. You can tell both of these fellas take much pride in their work and have integrity as well. We will 100% be looking for these guys on our next visit. They deserve a kudos for a job well done, with a smile on a hot day. This is not an easy job im sure of it. I hope they get some kind of appreciation/recognition! Thank you!!
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September 2023 by Matthew Pennypacker1
Manager Candice at the forsyth menards is a joke and should be stocking shelves and not a manger ..I took a ac back that had a warranty for 2 years I didn't have the receipt on me she said for a EXCHANGE I had to prove that it was purchased before then so I pointed out the manufacturer date on the unit and it was just little over a year it was made... so how would it be possible to be 2 years old ...
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August 2023 by Greg Trimby
Menards has what we need for the seemingly endless projects around the house. The staff are always very helpful when asked if we can't find what we're looking for. I like the 11% rebate on everything, which adds up quickly when you spend big money at Menards like we do.A word of wisdom learned from experience, send in your rebates when you get home so as not to forget to, because they expire quickly and you lose out.
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June 2023 by Mark Bradley
A great selection staff was very helpful
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May 2023 by Khondker I.
Came multiple times here. Never had a luck to find someone who can help. Waited 25 min to find someone in the mattress section. I got the mattress, but no one in the pick up and delivery department. I waited another 15 min to find a live human being. The service is so painful.
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April 2023 by Billy Jack
The paint people need more training. They insisted it is necessary to powerwash a wood deck with parts of it bare & worn. Scrape, lightly sand, hand scrub with oxyclean, & thoroughly rinse is correct to keep tiny water particles from blowing into the bare wood and peeling. Also, they seemed confused about whether to use stain over paint or paint over stain. Told them twice the deck portion was painted. Finally resolved that paint should go over paint.
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April 2023 by Karrie Yates
When I shop at Menards, normally I can't find or get adequate assistance. However, tonight, Cj in the paint department went above and beyond to assist us.
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April 2023 by Wendy Hanson
My husband was shopping at Forsyth, IL Menards and laid his rebate card on a shelf while shopping and it was lost. We received it in the mail today from the the store. Above and beyond service at this location! And a thank you to whomever turned it in.
