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November 2023 by Nomad
Friendly staff as soon as you step in. They make sure to greet you. Wednesday social hours are fantastic! Great snacks and light free dinner to enjoy with wine and beer. The buffet staff was also very caring. Rooms are fresh and clean.
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November 2023 by Tricia P
It is in a quiet location. The staff was pleasant and helpful. The rooms were very nice more of a suite with a kitchenette. They were clean and housekeeping was daily. The extra toiletries are a nice addition.
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November 2023 by Todd Willeat
The first room I was given appeared to still have someone staying there. Front desk said they were supposed to have checked out, but if so, the room wasn't cleaned. I was given another room and it was all good.Rooms: Studio was nice. Shower floor was a bit slippery, but bonus points for the shower head being 7 feet high (I'm 6'6", so that was nice).
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October 2023 by Patricia H.
Just came to Decatur for husbands Dr appointment. This establishment was very nice. Everything you could want in a suite. Many restaurants nearby, friendly staff, very accommodating and enjoyable. I'll stay at this hotel again. Thank you for valuing my opinion.
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October 2023 by Andrea Roberts
I've stayed here many times and it's always clean, relaxing, nice outside area, gym, breakfast, spacious.
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October 2023 by Elizabeth Reed
VERY overpriced. During the week it’s quiet but the weekend it becomes a party hotel. People drinking alcohol in the hot tub, throwing cigarettes in the fire pit, loud all night, big parties of people who aren’t even staying at the hotel- very disappointing considering the price we paid to stay here. Type of experience you expect at a cheap motel not almost $200 a night. We stay in a lot of nice hotels- this wasn’t it. First room they put us in was dirty- bra in the couch, money and an old room card. Next room had a dishwasher full of dirty smelly dishes, pillows nasty. The pool was also dirty 3/5 days we were there and always wet towels laying around. The only plus was the woman on night shift at the front desk was really nice and breakfast was very good. Won’t be back due to the partying though, there are cameras for a reason and management should be enforcing rules. Couldn’t even take out kids swimming the whole weekend because of it.
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October 2023 by Brooke Larsen
Rooms were clean and spacious. We had got bumped from another hotel but Laura was very helpful and kind during check-in and check-out. Will stay here again!
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October 2023 by Ryan Workman
Family Get together over the Labor Day Weekend, the Homewood Suites was welcoming upon having us allow our Large family to have use their lobby over the weekend, and as well use this Lobby for Catering in food!! Their Customer Service at the Front Desk was Wonderful and they were very helpful when we had questions, I would be happy to come back to stay here again at the Homewood Suites by Hilton Decatur-Forsyth, Thank you again!!Walkability: Multiple Restaurants -(Red Lobster, Texas Roadhouse, and Applebee's)The MallFood & drinks: Great Breakfast provided Daily
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September 2023 by TravelDoc S
It’s unfortunate that I have had a bad interaction with the night staff at the front desk every time I have stayed here. During all 3 of my visits. He is rude, ignorant and sleeps at the job ! He is never welcoming or acknowledges that I am diamond member. It’s like he’s doing me a favor when I ask for water. The words thank you or please does not exist in his vocabulary. I have called several times at night with no one answering the front desk just to walk all the way there to find him in the back and the ringer at the front turned off as someone else was also calling and the phone was just blinking. It is the same male worker on nights. He needs to go find something he likes to do because he hates his job and is ruining the Hilton name and guest experiences.During the day if I have interactions it’s been pleasant and the manager is nice. But unfortunately my interactions are Mainly with him which I will avoid staying here again. The house keeping also never cleans properly. There is hair in my bathroom, garbage can missing, Stuff on the side of the bed.I hope they improve the quality. I will avoid staying here in the future.
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August 2023 by Stacey Hare
The room was clean and well supplied! The staff was friendly and nice!Rooms: They are clean, well stocked and spacious!Nearby activities: There are things to do in Decatur and Forsyth.Safety: The hotel seemed safe to me.Food & drinks: We had breakfast at the hotel. Fairly well stocked - we were eating towards the end of the time for the breakfast to be opened. There also had been a bad storm in the area right before we were there and there were people with no power and/or damaged homes staying at the hotel which may have affected what was available by the time we got down there.
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August 2023 by Jamie Durbin
Worst customer service! House keeping took our remote control for our roku when asked about it for 3 days was told it might be in laundry, finally received it back 10 minutes before we checked out. Had to go down to front desk to get towels and toilet paper after staying for 5 days, then was told we would receive service on Monday, Monday came and went with nothing, called Monday night and said could we please have new towels tomorrow. (This hotel does not have a laundry room for guest). Do not recommend staying here and I will not stay here in the future!
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July 2023 by Keith Brownlow
I had issue with this location last year, mostly the policy of reserving time in the pool due to what I assume was covid restrictions. Not so much an issue with the location as the policy. This stay more than made up for it! The room was immaculate, the staff super friendly and the cost. We got far more amazing than we could have ever asked for. I think we found our hotel for when we come back for visits. Thank you Homewood suites!
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July 2023 by DR SHANDOWLYON REAVES
Shelley is the best. (Mike drop!) From the time we arrived via motor coach and she was challenged with checking in a large group to the time we departed and she was equally challenged with a large group; Shelley demonstrated poise, patience, and professionalism. We were there for my mom's memorial service weekend and Shelley ensured that we experienced a home-like environment with hot delicious breakfasts and clean welcoming rooms. Thank you wasn't enough. We had to embrace. I highly recommend and we will return!
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June 2023 by Breanne Rec Tx
Luxury at its BEST. Immaculate, spacious, dishwasher, standard size fridge, sleeper sofa, granite countertops, and more! Not to mention all inclusive amenities including a fire pit and fire place! Thank you Ms. Laura and Ms. Breanna for treating us like more than guests and for making our stay comfy and special! We loved you guys!
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June 2023 by Derek Miller
Very convenient to the interstate. Rooms were awesome, but I slept on the fold out couch and that was terrible. Hotel is clean and staff is courteous. All in all not bad. Breakfast was ok for a freebie. Big hotel. Alot of walking from the back. Fire pit area was amazing.Rooms: Very nice and clean
