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January 2024 by Mohammed H.
I visited for my appointment in Tyre shop at 8am Jan 18th at Forest Park Walmart. The guy named JOHN never disclosed his last name.He said you may be criminal I won't tell you. He is not supposed to entertaine customers because he was too rude in conversation and does not know what he was typing in the computer giving all wrong information. I told him you are not polite to talk. He said I DONT GIVE A F***. I looked for store manager George but not able to meet him. I left my number with his assistant. George never called . I think Walmart has taken for granted they don't care about customers . If I have to give negative star that will be most accurate.
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January 2024 by Linda R.
I like Walmart, I love the sales and the variety of products to choose from, the food prices are good on a lot of foods and the pickup makes it a lot more convenient.
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December 2023 by Tyion R.
This Walmart is terrible. I purchased AirPods when they were on sale for $69. A month later they started acting up so I try and do an exchange. Customer Service told me they couldn't exchange them because they don't do exchanges anymore but they can only give me a refund. I tell them that wouldn't work because the AirPods are now $99 and that I would be have to pay more money. They said there is nothing they can do. I spoke with a supervisor and she said the same dumb stuff. What's the point of a having a return/exchange policy then.
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December 2023 by Isis M.
I had an appointment at 8 am still waiting for them to finish at 10 am . I came in for a simple tire change . Young lady that was here before me was here at 7:30 just for a tire repair and they waited until 2hrs and 30 mins later to tell her that they couldn't fix her tire and would have to purchase a new one.
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December 2023 by Thomas G.
I visited this Walmart Supercenter location to check out what kettlebell selection it has in stock. Prior to visiting, I found that Walmart in general carries the Weider Cast Iron Kettlebell which happened to be my preferred style of a kettlebell to purchase. The location itself sits conveniently along Roosevelt Ave, right down the street from where I work, I add. And there is plenty of parking, as most Walmart's have. I am glad that I chose to visit this location and the time of the day I chose to visit because it was not crowded at all. I could have waited until my day off from work, then drove up to the location in either Skokie or Niles and encountered a much larger crowd of customers, but I gave this location a chance. Months ago, I visited this location and purchased a pair of unisex scrub top & bottoms by Scrubstar. In my opinion, Scrubstar is one of the more underrated and affordable brands I have encountered while shopping for hospital scrubs. And Walmart carries a variety of colors to choose from for mostly women.In order to beat the heavy evening traffic along Roosevelt Avenue, I kept this visit brief and only looked at items I encountered as I looked for the Kettlebells or while headed to the register. If someone would have told me two decades ago that Paris Hilton, who I used to watch on 'The Simple Life' would have cookware, ceramic bowl sets, mugs, and mini beauty fridges I would have laughed, literally! During this visit, it was one of the displays that grabbed my attention along with the cutest pair of glittery gold crocs in the women's section. At some point I would love to own a pair of crocs to wear as comfort footwear.As far as my kettlebell search, I would have preferred either a 15lb, 20lb or 25lb Weider Cast Iron Kettlebell but had to settle for a CAP, 15lb Neoprene Coated Kettlebell because I had no interest visiting another location in search for a Weider Cast Iron Kettlebell. There was a very limited selection of kettlebells shelved at this Walmart, and some of the prices were why I settled for the Neoprene Coated Kettlebell. I guess I can always upgrade as the time goes by. And besides! I can certainly handle working out in style, swinging around a sexy purple kettlebell at the park.Being that I had a good experience, I would gladly re-visit this Walmart Supercenter location again when in the area in need of anything particular to Walmart. With it being in an area I frequent, the chances of me returning are high.~ Remember To Live. ~Thomas G
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July 2023 by Charlene T.
Very poor customer service from the front end well just about the whole store younger associates walking around doing absolutely NOTHING and if you ask for help it seems to be a problem and the cashier the older lady named Belinda was very very rude not only to me but the older gentleman before me she needs to be replaced but her in the back of the store maybe even pushing carts again terrible customer service
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May 2023 by Kishma H.
I purchased a 75inch onn tv 4/21 and the box was torn, I waited 1 hour and 30 mins to speak with a coach or team lead (name was O) he inspected the tv and advised that it was ok , I asked him to plug it in and he stated it was ok. Got the tv home and the tv was shattered, I took the tv back to Walmart and I grabbed another tv and they expected me to pay a difference of $43 after I paid to have the the mounted ($120) then paid someone to bring the tv back to the store. That's a lose lose on my behalf when I clearly asked the manger/Coach was the tv ok!!! Im reaching out to everyone I can in this matter because I didn't deserve this at all!!!! I will keep posting reviews until I get a resolution for my inconvenience!!! I'm awaiting a call back from the regional manager Tony Williams who's name was given when I called cooperate!!!
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May 2023 by Judy R.
I am handicap and on oxygen and use a cane so I use the electric carts. since they installed all those self check outs there are hardly any cashier registered open. Today there were none. But is extremely hard for me to do the self check out and find this exasperating. I usually go to the outside pick up order but you have to spend $35 or more to use it. I only had a few groceries today.i find this totally unacceptable and will most likely quit shopping there.
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April 2023 by Julia C.
Went to get a television and some garden stuff. They forgot to take Down a sign for a TLC television that had a sign for $148, box said $198, I asked the sales associate according to her manager of area, and she said it was $148, got to the counter with her and it wrang up.$198, everything on the sign matched the box, 1st she said it's not for a 4K tv, sign said 4K, then she said it was for a different Series, both box and sign said series 4, even read off the sku number and both matched and she wouldn't honor it, asked for store Manager (said they weren't there 3pm), asked for Assistant manager also said they weren't there, as a retail manager myself, I know there has to be a Manager on staff. Me & my husband left frustrated and empty handed. Never returning!!
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March 2023 by Alice J.
This place is always dirty, always with boxes full of merchandise everywhere. The toilets are horrifying- PEE AND POO EVERYWHERE on the floors, toilets and the sinks are dirty and the floor is dirty with over flowing garbage.Ordered three times off the internet for grocery delivery- three times 2 of the items are always "out of stock" even though it's marked as available on the website.Three times now the drivers just dumped my food on the sidewalk outside of my apartment- food crushed and damaged and spilled.What is up with this company where the food is always crushed or damaged or they can't find the right item in the store EVERY SINGLE TIME.
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December 2022 by Rebecca A.
Store was dirty, employees were arguing loudly, ppl in the lines were arguing loudly about how long its taking to be waited on. Find another walmart to shop.
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December 2022 by Angela L.
This store is the absolute worst. I've been calling for two weeks and no one answered. I ordered tires online they cancelled the order. I come to the store they say they only have two tires. I wait to get the two tires installed. They said 90 minutes. After waiting over 2.5 hours they come and say they don't have the tires in stock and I wait another 30 minutes for them to give me my keys. If I could give 0 stars I would. I wish I would have read the reviews Before coming.
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November 2022 by Jose I.
This is one of the worst walmart in the state of Illinois, the employees are always talking on the phone, the meats when they bring it out to fill out the freezer they leave the meat on the floor for hours because of the employees are too busy talking on their phone all the time and you see the meats start leaking because of the time outside of the freezer And so is with the frozen food ,like the icecream and the rest of the frozen items this place should be close or bring in a full new staff from the top to the bottom.
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November 2022 by Cheryl S.
I wouldn't recommend this Wal-Mart to my enemy. The employees are unprofessional and poorly managed. There's always lines even with the self checkout added. The cashiers act like you are an inconvenience to them and they'd rather be in aisle 4 on their phones. Wal-Mart is literally down the street from me. But, I go 5 miles out the way to a Jewel's or Pete's to get better service, professional employees and managers who care. The shelves aren't stocked, but there's dolly's with food ALWAYS sitting in the isles. I went on Friday and you would have thought we were in the middle of the pandemic again. No eggs, or milk. I don't like writing negative reviews, but this needs to be addressed.
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August 2022 by D W.
WARNING!! Do not go to this place unless you want to be ripped off. I went to this place looking for a simple oil change. What I got was them messing with my brakes to the point that they were suddenly loud and damaged. Of course they denied tampering with my car, but believe me be aware that places that claim to do a simple job can cost you plenty when such a business wants you back to rip you off with additional work. Yes their oil change is cheap, but once you entrust them with your vehicle, it's on, but in a very bad way. Stay away from their automotive service department.