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November 2023 by Matthew Joseph
Horrible, rude service. Takes forever, not sure if anyone here actually knows how to work on cars.
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November 2023 by Andres
workers were friendly but not knowledgable of the services provided. i ultimately came here for the price but the disconnect between the service and communicating it with the customer is subpar.
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September 2023 by Philip McClinton
Good service, just be patient the employees give great customer attention. Just wait your turn.
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July 2023 by Myles Thornton (Myles Thornton)
Kept hanging up on my calls when trying to schedule an oil change??? Called back twice more, then got transferred to a different apartment where I got hung up on again!!! Terrible customer service, DO NOT GO TO THIS LOCATION.
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July 2023 by Steven Hernandez
I would give negative 5 stars if it were allowed.Ignore at your own risk!!Consider going somewhere else for your service! They will return your car in a worst condition and delay on helping with the matter. The quality of employees reflects the moment you walk in. In this case judge the book by its cover. Walmart is not meant for auto service. I forget...its Walmart!!
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June 2023 by Melissa Coughlin
Jeovanny was very kind and courteous. I was able to get a synthetic oil change in less than 30 on a Saturday morning.
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June 2023 by Tania Taylor
Very displeased with lack of service. 2 other customers and myself waited 30 minutes after the auto shop opened just for the employees to be late and not ready to 1 hour and a half after opening. The employees proceeded to gossip and complain about customers being there already when they are behind, very unprofessional. 3 customers not serviced alreadyService: Oil change
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April 2023 by Van Vo
Good customer service. They know what I wanted after they got my phone number.
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March 2023 by Honey Grace
This place is horrible. They didn’t want to put a tire on my car because I didn’t want all 4 so they lied and said they didn’t have the tire I needed in stock. They had them before I declined to get all 4. Run run runService: Tires
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February 2023 by Lesly Afable
Workers were nice and helpful. Wait time was longer than expected. I don't know if this department needed more staff but it could've gotten a lot quicker with more people helping. I usually go to one of these with an anticipation that the actual service for the car will take about an hour or two since there may be people in line. But this was an experience.... I've gone 2 more separate time after previous review. It has definitely improved. They added a text message service to alert when ready to pick up. Staff is attentive. Prices for service are no longer displayed.
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January 2023 by Radek O
Worst place to get tires installed ! Damage bolt and lug nut .
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December 2022 by Khaled Alshatbi
Do not come here, it is the worst service ever, I waited two hours, then they told me that “they did not change the tires, because the nuts are old and I need to replace it”. So, I drove my car to another place and they changed the tires without tell me that the wheels need new nuts.
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December 2022 by Luenetha Epperson
It was great. The cashiers were friendly and the young man that took care of replacing my battery was very knowledgeable and took excellent care of my car.
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November 2022 by Randy H.
I was pleasantly surprised with the staff here. They are very professional, care about their customers and respectful. I brought my car in for a new set of tire installation, and was checked in just before their cut off for vehicles.The staff stayed late, and took care of my car which I really appreciated. I was dressing then telling me that they couldn’t full fill my service, but no they made sure my car was done. I was driving on a spare donut, and really needed a new set just to get home safely, and they didn’t disappoint.5 stars, and I highly recommend them to everyone. I am dropping Pep Boys as my go to spot, and I will be coming here instead for future oil changes and tire rotations.They earned my trust, and I could also shop while I wait. Unlike Pep Boys, they actually have Mechanics that show up to work on time and provide great customer service.
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October 2022 by PL Morgan
I arrived @ the store too late to have my car serviced. The tech checked my battery, but asked me nicely to come back the next day. I agreed & came back the next day. The tech (John?) that interacted w/me was terrible & rude. He tells me my battery was not the right battery for my car, he couldn't touch it because they didn't install it. I would have to take the battery out myself before they could test it. That wasn't what I wanted to hear but OK. His customer service skills are severely lacking. I really hope he isn't like that w/other customers, because u are surely going to lose more customers besides me. I'm not recommending this location or coming back to ur automotive center.