9AM - 7PM
34 E 1st St, Hinsdale“Jeremy is a top notch Verison representative willing to help out an entire family. Multitasking and getting everything done, answering all your questions, and taking care of all your needs. I just switched from another carrier and we are very happy with the plan we got. I would recommend all of my friends and family to go to this store specifically with Jeremy.”
10AM - 7PM
4752 N Lincoln Ave, Chicago“Gianni was extremely helpful with setting up my new phone & watch in a quickly manner. He was able to answer all my questions and make sure I left happy with my new phone!”
10AM - 8PM
3602 W 26th St, Chicago“Feel bad for forgetting his name but looking at the reviews I’m pretty sure I was serviced by Abel. Great service. Very clear and concise while also making conversation during our wait. Amazing service!!”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“Mobile Generation is the best and TK is their best. I had a complicated situation with multiple phones, insurance, upgrades, etc. and customer service left me with a poor understanding of my options. TK is a true expert who explained everything so clearly and quickly and I feel confident that I made the best informed choice. If you want to really understand all your options come here and they will get you sorted.”
10AM - 8PM
7261 Lake St, River Forest“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”
“Sydne was the absolute best!! Took the time to make sure I understood everything & it was all set up properly. Will, for sure, continue to go back to the Logan Sqaure store!”
10AM - 7PM
5152 W Chicago Ave, Chicago“Jazmin is the best, very professional and knows what she’s doing. Thank you Jazmin for making my family happy for the holidays! We’ll be back :) My baby is too happy with his new device”
10AM - 7PM
1654 W Roscoe St, Chicago“Julian did everything he could to make sure I got out of there with a good deal and a new phone. Although I was there for a long time because they were having computer issues, not his fault and he apologized profusely, he made it a great experience and saved me hundreds and hundreds of dollars.”
“I went two days to change companies and Nico and Brenda helped me, they were very kind. I have been to different stores and the people are bitter but I did like the service and they helped me pass on my information”
10AM - 6PM
136 N Northwest Hwy, Park Ridge“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
10AM - 7PM
5650 W Roosevelt Rd, Chicago“At first I felt that they didn’t want to service me because I just wanted an account change. Once the young man started helping me it was the customer service over the phone that was the problem. I was here for almost 5hrs for a line change ?. But I’m satisfied”
10AM - 7PM
5640 S Harlem Ave, Summit“Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!”
“Eddie was great! Customer service was the best I've had at any T-mobile location I've been to. I was in and out picking up my phone. Ask for him when you go. :)”
“amazing work here! I got helped by Kelsy and she did an amazing job. really nice and helped me open my new account here. I will be coming back to kelsy thank you!”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
10AM - 3PM
3320 W 63rd St, Chicago10AM - 8PM
2509 W Cermak Rd, Chicago“Iaitzy: the best employee the Company can have, not only for her attention and kindness but also for the desire and effort she puts into her work and trying to clear up all the doubts with which one comes to the store and arrives. to find the best possibility for the client. 10 points the truth.”
10AM - 8PM
1945 N Cicero Ave, Chicago“I went to do an upgrade on my phone and the employee Denise was very helpful and she helped me program my phone and I even got an Apple Watch with a promotion. I was very happy. This store has a very happy environment all employees were very happy and nice to us.”
Open 24 hours
2720 South River Road Suite 18 Des Plaines, Chicago“I experienced an outage with my internet today and they got someone out to my home to fix my internet very quickly. From the time it went out to it being fixed was just under 2 hours. Also, Reshmi was super friendly and attentive over the phone. She followed up to make sure everything was okay. Originally I was frustrated, but the quick resolve to my issue was really appreciated. Thank you hipoint!”
10AM - 7PM
2848 W Cermak Rd, Chicago“Hello LUC Student, sorry for not answering soon, but I think you are in the wrong place, this store is in the cermak between California and Marshall, we are sorry that you feel that bad, in this location in the last 5 months only works one person at a time. I also do not make my repairs, that's why your comment is my doubt, anyway I lose you again, apologies from any boost store that makes you feel bad.”
“Very good service ? I arrived due to some problems in the service, Angie was very kind and helped me a lot, unfortunately now she is very far away for me. However, again he helped me from agency to agency. Super recommended ? thanks for your help Angie”
10AM - 7PM
3205 W North Ave, Chicago“Juan helped me with 4 lines… He was amazing. He answered all of my questions, and he was patient… He walked me through the process of making payments, activating lines, and promotions that were happening at the store… Best customer service experience that I’ve had in a long time… Thank you!”
9AM - 7PM
75 W North Ave, Northlake“Wanted to say thanks to Doug for doing me a solid yesterday. My phone drowned at sea while on vacation in Mexico. Doug was able to let me barrow a used phone from the store and insert my SIM card for me to receive text messages that I needed to verify my accounts. Able to make a claim to the insurance to get a replacement in 2 days! I appreciate Doug being patient with me with the whole process!!”
“Been T-Mobile customer for so long . Every time I come here Selena always greet me she always so helpful every time I come pay my phone bill I usually asked for Selena she so helpful polite .”
10AM - 9PM
4152 N Harlem Ave, Norridge“Busy store but if you want a new phone and service you gonna have to be patient till you turns coming up.However they younger gen people are not as pleasant to deal with (it is what it is)”
“I truly love this t-mobile they truly answered all my questions that I needed and helped me out thru everything. Love the Colombian staff that was there she’s the best!”
“Joshua was super helpful and fast with setting us up for the T-Mobile 5G home internet, definitely would come back to this location and recommend people to come here. Fast and Friendly”
“The customer service was exceptional. I believe the young man who took care of me was Ahmed he was professional and efficient. Honestly, it’s been a long time that I experienced such good customer service. I stopped in not expecting to buy just to ask a few questions and in less than 20 minutes I was out with the 2 phones I needed. No wait and very upfront about everything. I definitely recommend this boost store.”