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March 2024 by Nick Pecora
Have used Illinois Alarm for over 20 years and have been completely happy with their installs and support team. Their techs are totally professional and trustworthy. This is the only company I would consider for me and my family.
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September 2022 by Progress Ip
This company is doing Fraud activity, they change contracts after signing to take advantage of their clients and make money using collection companies. Stay Away!!! This kind of companies should not exist in this world.
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August 2022 by Sergii Stetsiuk
Very dishonest company, I signed a contract with them back in March of 2022 without any terms, then they added wording saying I have 7 year contract.After getting extra invoices for the service I didn't request I decided to cancel service and go to a different provider. They told me to pay over $2600 for the future 7 years. They threatened me with collection companies and hurting my credit history.Don't go to this company, find someone else. STAY AWAY!!! ALL THEIR REVIEWS ARE FAKE!!!Attached is the picture of paragraph 7 from their agreement, shows that they can change charges and agreement after signing, which they did without sending any notice, they added 7 year term to their agreement.This services doesn't require any contracts, all their competitors are month to month, so when you sign they say month to month and then change. Who would sign 7 year term these days?Also check their Yelp Reviews, all bad, because they can not post fake ones like they do on Google.
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July 2022 by Sergii S.
Very dishonest company, I signed a contract with them back in March of 2022 without any terms, then they added wording saying I have 7 year contract. After getting extra invoices for the service I didn't request I decided to cancel service and go to a different provider. They told me to pay over $2600 for the future 7 years. They threatened me with collection companies and hurting my credit history. Don't go to this company, find someone else. STAY AWAY!!! ALL THEIR GOOGLE REVIEWS ARE FAKE!!!
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January 2021 by Tim Margette
I met with Gus a few years back, as I was in the market for a video system for my business. As most of us do, we are always looking for the cheapest option. Gus was very upfront and educating me on cameras and Illinois Alarm. I was familiar with Bosch wipers for my car, and Gus educated me on the high quality that Bosch and Illinois Alarm represents.I decided to go with the cheapest bid, which as not Illinois Alarm and I was broken into. The camera system was not able to properly capture anything of substance for the police department. So I decided to go looking for cameras again and I called Illinois Alarm.We decided to go with the Bosch camera system, and due the the issues going on lately, our property was vandalized. But with the new camera system, I was notified in real time that they were vandalizing my business and we have all the proper video footage to provide to our police department.Quality comes with a price, and go with Illinois Alarm.
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January 2021 by Cornerstone Solutions
As a private security and training company we always recommend ILLINOIS ALARM to our clients.We have utilized many of the services they offer and IL ALARM always delivers. Thank you guys from our family to yours.
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August 2020 by Marty O.
These guys were hired to put in a fire alarm system in the condo building I live in. While working on putting this system in one guy was in the attic above my unit and fell through the celling making a big hole. At first they reported it to the association and gave them a for me to reach them. I called this number and no answer. They said they had phone issues. Then I finally get a hold of someone 4 days later and the lady chuckles and said yeah I overlooked your call! She then informed me that a guy was gonna call me right away to fix the celling. He never called. I then wrote a email to speak with a manager over this and a man named Gus called back telling me what did I want to do about the issue. Like um fix the whole in my celling and maybe clean up the mess and maybe cover the hole. After a few excuses worker a came to clean up the mess and cover the hole with a box. A week goes by no one comes to fix it. I leave another email and of course I get him telling me that they do not fix drywall. He lies and SATs a man been calling leaving voice mails and emails and I have not been answering. LIES!!! Then after I email again finally a guy calls to get pictures on the celling to give ME a estimate to fix. This guy did not even know that Illinois alarm was the one to fix this. They were trying to have me pay. After that I hear nothing until I left a email saying why is there still a hole in my celling. He emails back saying they do not work on drywall and have to find someone to come out. Funny how right after that email the contractor (maybe) called to fix it. The mess, the stress, the aggravation, the complete disrespect is way too much. I can not believe that I been going through this with them since the beginning of the month. Its been over 24 days of having this whole in my celling. I will never recommend this company to anyone. There is no reason for this to even been written about them. But I hope you read this and really think about how I was treated here. I am sure I am not alone and if I am that too is a shame.
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June 2020 by Chris Lee
ILLINOIS ALARM leads the way!!! Best alarm company in the business. As soon as i met with Gus and team, i booted my current vendor. They helped my business with a rare camera setup and program. They were cheaper than the competitors and have a family feel.
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June 2020 by CL Tado
As a small business owner, I was looking for a company that could handle my dynamic and sometimes demanding requests. Gus was up for the challenge he was professional and knowledgeable and led me in the right direction when I started to stray off the path. Tony who handled my instal was meticulous and clean. I appreciate ILLINOIS ALARM is a top tier company do not hesitate to is their services.
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June 2020 by Anthony Calderone
Illinois Alarm has been the best life safety solution provider I have ever had a chance to work with.
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June 2020 by Xavier Mannel
So I am a firm believer if you are going to secure your business, it's not only best to leave it up to the professionals, but also do not be one of those people looking for the ADT free special. I met with Gus and he informed me that they are a Bosch Authorized Dealer, and also informed me about their long history as a family owned company. The other companies I met with, all felt like they did not care, and it was up to me to pick my add ons, like I was at a restaurant. I was very hesitant as the price was a little higher than I expected, but the other companies were extremely lower than I expected. After doing a little bit more research on the Bosch product line, and having multiple conversations with Gus, I felt at comfortable. Illinois Alarm installed a burglar alarm, card access and video system in my business. Now there were some issues during installation, but anyone in business knows that you can never see the un-seen, but Illinois Alarm handled everything professionally and properly and after the project was completed I was more excited to play with the touch screen keypad and app. I have some business friends who have other systems and I looked at their systems which are like an all in one system, and to me that is not security. I am a loyal Illinois Alarm customer for life and will tell all my businesses and friends about this hidden gem of a company!
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June 2020 by Cher Sproul
Honest and dependable professionals that get the job done at a great price.
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June 2020 by Vanessa Almodovar
Nothing but a great experience with Illinois Alarm, and I thank you for protecting my property!
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June 2020 by Jerrey Marciniacky
Illinois Alarm, is always polite and professional when I speak with them. They handle both my business and my home. We used to have ADT and when we signed up with Illinois Alarm we decided to keep our existing system that was installed by ADT. The Illinois Alarm sales man informed me that the system should be replaced, but at that time I thought he was just trying to sell me. Within the first two weeks of having Illinois Alarm monitor our facility, what he told me went wrong. The Bosch burglar alarm system gives our a lot more then we ever could have thought and is actually a lot easier to use than our old system. We also decided to switch out our cameras, and the Bosch cameras that they installed gives us a lot more than just video, it has some technology in it that gives us reports that we use for our operations. I am now looking at purchasing a Bosch dishwasher, as I am sold on purchasing everything Bosch. But again, Illinois Alarm is great to do business with!
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June 2020 by Marry DeCastecker
Gus from Illinois Alarm was a pleasure to do business with. We were required to install a fire alarm system in our condo. Gus met with me multiple times, once he was willing to meet with me on a Sunday morning, none of the other contactors were willing to do this for me, and he was available by phone during our condo board meeting at night. He also provided us options on installing the detectors using a round conduit which was silver or a nice white wire box mold, which was more expensive but since this our home, we wanted it to look nice. Illinois Alarm's installers were amazing and cleaned up each day after themselves, and when they come here to test the system, they are always polite and professional. I do feel sorry for them as if you read the reviews, there is another company that almost has the same name. Please call Illinois Alarm and ask for Gus, he will take good care of you.
