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September 2023 by Samantha Schwenk
Very rude. Swore at me over the phone when I tried to call them.
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January 2023 by Ellen Chavez
I called them at 5:39 am because I locked myself out of my running car. They came in an hour and resolved the issue. The cost was reasonable, and the staff person was really great, offering suggestions on avoiding this problem in the future.
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March 2022 by Laura K.
I cannot, in good conscience, recommend this place at all. They had my car from January 24 though February 28th -- only cuz I demanded my car back since I needed it to travel to get my taxes done in Westmont the day after -- for a simple heat repair. $975 later and one vent getting hot speaks volumes about this shop's abilities. Had returned the car back twice within that time frame due to lack of heat/repairs, only with the same outcome. Highly disappointed. The one star was due to Larry being personable... but personable doesn't make for a good mechanic. Avoid this place at all costs.
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October 2021 by Steve S.
I'm always slightly remiss to Yelp something. It means I found something good, worthy of writing about and sharing. But that means other people will glom onto it. C'est la vie, non? We have a Subaru Outback. It's great. But it's getting old. One day I parked in the city for a couple hours and when I started it again, it began to shimmy and shake and all the warning lights began to flash. I had five thoughts: A) this isn't good B) did someone steal my catalytic converter C) of course, I don't even know what that is D) or where E) this seriously can't be good Long story less complicated I googled a bunch of stuff it could have been, none of which I could do myself other than re-securing the gas cap (spoiler - that wasn't it). I called a popular auto repair place in Oak Park. It proved too popular. I wasn't going to get in anytime soon. Best case scenario was arriving early in the morning when they opened up and hoping I might get a call late in the afternoon. So I poked around Yelp and found H&R. I made an appointment for the next day. Next day I reminded Larry that I had a list of things from Google it could have been. "Hold on it," he said. "Let me check first, and then you can tell me." He ran a bunch of diagnostics and wrote down some codes. Then he put it into his computer and turned his chair to face me. "Wuddya got?" I read off my list. "Interesting," he said. "Sometimes Google is right on the money, so I want to know what you got. But it's this." He pointed to his screen and explained he'd have to get the part and that I should bring my car in the next day and that it would be done that afternoon. And true enough, that's what happened. The car no longer shimmied, shook, or flashed its warnings. A couple months later the air conditioning started making a weird noise, like an ocean sound. I called H&R. Larry said to just bring it in and he'd check it out. Once I got there the noise stopped. Classic. But Larry drove it around the block anyway. "If it happens again," he said. "Just drive it over." I guess my A/C fixed itself or it was the 'proximity effect', but I didn't need to go back. Which leads me to today... The brake light went out, which seemed like a simple enough thing to repair on my own. So this morning I picked up a bulb at O'Reilly. But I quickly understood that yes, maybe it was possible that I could fix it myself, but most likely I would lose my afternoon. And early evening. So I called H&R. "Just bring it over," said Larry. "And we'll have a look." I brought it over and 10 minutes later it was done. "How much," I said. "Don't worry about it." It might have been less than 10 minutes and I did bring my own bulb. But the fact remains, H&R know what they're doing. They're honest. They're thorough. They're dependable. They're fast. They're kind. They're good. They're worthy of Yelping about and getting folks to use them. I guess what I'm saying is that in the same way that I have a dentist and a doctor, I now have a mechanic.
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September 2021 by Lily Meraz
Larry knew what he was talking about and came straight to me himself to help deal with my battery issue! Larry I think you so much for being a life saver! Will be seeing him for future work and refer anyone in the area that may need his help.Service: Battery
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June 2021 by Rick Shaw
The power steering on my car went out while driving. The next day, it wouldn't start. I had an appointment to take the car to the dealership and had to find a tow company. I called H&R Towing. They asked for the addresses from my home to the dealership, and they gave me a quote over the phone. The driver said he'd be there in 30 minutes and he was exactly on time. I thought he was just going to tow it but he suggested we take a look under the hood. He found that my serpentine belt had broken, meaning my alternator hadn't been running while I was driving and it had killed the battery, which was why the power steering wasn't working. Knowing what was wrong up front, probably saved me some money when I got to the dealership and could tell them exactly what the problem was. The driver waited until I talked the dealer service rep, then unloaded my car and even helped me push it into a spot on the lot. I can't praise this company enough.Service: Car towing
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January 2021 by gerald bawisk
They do great work with honest pricing. Thank you larry.
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October 2020 by Ryan Nero
H&R Auto is top notch!! I brought my Lincoln MKX in for some front end work in the afternoon. Larry got me right in and made the necessary repairs, and I was on the road by the next morning. The price was fair, service was great, and the staff was friendly. Keep up the great work H&R Auto!! Your a 5 star business in Forest Park...
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October 2020 by J St
I stopped here a few days ago and these guys were life savers! My belt fell off on the highway and I needed a quick turn around. These guys got me back on the road and feeling fine in no time. Thank you!
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October 2020 by Luke Thornton
They are honest and take the time to figure out what is wrong. They often will give several courses for repair.
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October 2020 by Gloria McGray
The team is very helpful and knowledgeable. The receptionist is very professional and welcoming. The price is fair and the work is always done right. I definitely recommend this business!
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August 2020 by Tangia Wiggins
Very nice people and they do quality work at reasonable prices.
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May 2020 by Sharon Bradley
Great mechanics who take pride in their work and offer prices that are fair. It’s not a fantasy, it exists right here. This is the only place I will ever trust with my vehicle work.
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February 2020 by Andrew Hart
I chose them because they were much cheaper than my dealership! Very friendly service! Will definitely be coming back in case of any need!
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February 2020 by Zeeshan Ahmed
Great people came out to attempt to fix my car , succeeded . Didn't need a tow still gave me help. Need more businesses like this! Highly recommend
