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January 2024 by J R.
Texting and driving a large truck at high speeds on icy roads. Not the best standard for safety
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October 2023 by Kasey Petrauskas
Friendly, honest service. Much more comfortable than a big box environment. We are pleased with the service and attention received.
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October 2023 by R C
The guys were very polite. Was in and out with no mess. And might I add they work smart not hard.
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August 2023 by Dora Villarreal
Very good. Your salesman was very polite and eager to help me, with choosing the right product. I am a repeat customer. I felt welcome as soon , I open the door. Great place , to do business. Thank you
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August 2023 by Susan Liddell
They are very professional and I enjoy talking to them. They are very courteous and When you have a question, they do everything in their power to answer it and if they don't know the answer. They'll find it out for you so I will shop with them again.
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August 2023 by Lucy Parra
Overall a great experience.Corey was kind, patient and answered all my questions about gas ranges. I didn’t feel pressured about making a purchase.Grand has a nice selection and competitive pricing.I highly recommend Grand for all your appliance’s
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August 2023 by Norman Johnson
Great selection of appliances at Grand. No pressure shopping and friendly salespeople. Plus the delivery and setup of the appliance I purchased was excellent.
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July 2023 by Antonio Vasquez
Great experience. Bought a speed queen washer circa January 2023, and now a gas range and microwave. Awesome delivery and installation. Delivery crew, Tre and coworker were respectful and diligently installed the microwave bracket to the studs. No issues at all with either appliance. Freddie, our salesperson at Forest Park store, was easy going and helpful.
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July 2023 by A Piper
Nice place, nice store. The lady that greeted is was polite and not your typical pushy sales person. Very kind and normal. They have a nice selection of higher end appliances as well. Really nice to be able to see them in person before buying.
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July 2023 by Boge Drake
Starla assisted us at the Forest Park store. She was so pleasant and accommodating. The transaction was seamless. Selection at the store is abundant. If it is not on the showroom floor they will check for in stock availability. ?Our fridge was delivered by Carlos and crew. They took great care in taking out the old fridge and installing the new one. They made sure there were no leaks and the fridge was level. Great experience from start to finish. Gave us some helpful hints about cleaning and water/ice cubes etc. ?
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July 2023 by Bill Sullivan
From the Sales staff to your delivery people, everything was great. The text updates were also very helpful. The delivery driver, Daniel, and his assistant were also very professional and efficient.
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July 2023 by Luis Otero
Your sales person, Fernando was Very helpful, he had the knowledge about your appliances and sold me on his ability. To provide full and accurate information. He is an asset to your company
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June 2023 by Cecilia S.
Great service, Ryan took his time to help us find the right dishwasher for our needs. and answered all of our questions.
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June 2023 by Kathryn Moran
It was time to replace some of the kitchen appliances. After much deliberation, online research, advice from friends, etc, we have finally purchased our new appliances! Our sales rep, Ryan at the ForestPark store, was very patient throughout the entire process and thoroughly answered all of our questions. He went the extra mile to get us in on budget, as well. We have previously bought appliances from their competitors but we are sold on Grand Appliance. Note that there were some delivery and installation issues, but their customer service has addressed them to our satisfaction.
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June 2023 by Matthew Senn
Great prices, great service and on-time delivery. Grand did a superb job and I would recommend them as my first choice for appliances in the Chicago area.
