“ABSOLUTELY. freakin. LOVE. this place! The records, atmosphere and staff were amazing and very knowledgeable. They have a wide variety of records and 33s and 45s. They have tons of 33s in boxes so don’t be afraid to ask and go on a scavenging journey. The records are in very good condition and reasonably priced. friendly to novice and avid collector alike. Can’t recommend this place enough!”
11AM - 7PM
1370 Torrence Ave, Calumet City“The best shopping experience I've ever had from great customers service, great prices, friendly atmosphere and a whole Cafe area for the customers. Greatly appreciate my experience and I love my furniture.”
“Factory furniture outlet in matteson is the best place to get furniture. I have been going out here for years the people here are so friendly helpful and getting my stuff delivered was so easy. Great communication with Paula every time I talk to her.”
“Fantastic customer service and open/excellent communication! Lupe was just a joy to work with and made our purchase of a new dining table easy during trying times! We are very appreciative!”
“Exceptional Customer Service Experience at Our Local Furniture Store Value You City (VCF)I recently experienced exceptional customer service at our beloved furniture store, where Valerie and Syvella went above and beyond to assist our community. Their unwavering dedication and genuine care have fostered a family-like bond with customers, transcending mere business transactions.During a family emergency when I urgently needed a bed, Syvella exemplified true compassion and understanding. Not only did they accommodate my needs swiftly, but they also showed immense empathy, making a challenging time a little easier to navigate.What truly sets them apart is their enduring commitment to customers. Despite the passage of time and life's inevitable ups and downs, Valerie and Syvella have consistently remembered and supported our community. Their genuine care resonates, creating a lasting impression that transcends mere transactions.In times of hardship, knowing that there's a place where your presence is valued and your needs are prioritized makes all the difference. To Valerie and Syvella, and to the entire team at the furniture store, I extend my heartfelt gratitude. Thank you for your unwavering support and for truly taking care of our community”
“LL Flooring has high quality hardwood products and their installation team installed the hardwood flooring efficiently and professionally. The hardwood flooring and stairs look beautiful in my home.”
“I went to the store to buy a rug for my living room and I was looking around for someone to help my husband and I. We seen that the rug that we wanted was out of stock and they only had the one in display available. James was so kind to help us and he was so helpful and took his time and wrapped it for us. Thank you so much this is what you call excellent customer service. My husband and I are so pleased with the service that we received.”
“Joan she was very kind, we felt very comfortable with her and we will definitely be coming back and look for her when we are buying furniture. The best seller, we have been costumers from roomplace for years and she has been the best employee we have ever encountered.”
“I just adore this shop. Has the cutest items. The owners have great taste in jewelry, clothes, candles, lotions, and other trinkets and accessories. Highly recommend.”
“Out of all the boutiques I browsed in downtown Homewood yesterday, this was by far the best one! There were so many lovely, beautiful, and unique pieces here. I got a shirt, a dress, chocolate, and some soap from Australia that smells luxurious. I’m so happy.”
“I have a Chicago flag and a Cubs "W" flag and both are extremely well done (great weight and the stitching is spot on). I fly them proudly in Denver when the Cubs win. I just ordered another "W" flag that I will be taking to Coors Field for the 3 game set in August. If you are looking for authentic Chicago- you cannot do better.”
“I had a unbelievable experience at Ross I was able to establish an account purchase some clothes from my wife for Christmas that I almost missed and once again the Lord was watching out for me thank you so much 42 the people at Ross and uh it was a good trip”
“This is my absolute favorite single standing antique shop. The owners taste is impeccable. Sure, you might have to dig or find it difficult sometimes to navigate through the sea of stellar furniture but it goes fast. I have found some incredible pieces 40s - 70s (is my style) and because the owner gets so much stuff her prices are very reasonable. If you're into vintage clothing and you have time to search this is where you will find the best dresses. Most are a set $25 but she has the rarest stuff. Rockabilly heaven if you're into clothing. I wish it was sized but that's a tall order for how much stuff she has. Love it!”
“This Ross store is very nice and clean. It is quite large and roomy for shopping on the inside and has a lot of parking. We always find great deals here we love coming for the senior discount on Tuesdays. Everyone that works there is great!”
“The prices are great and Mackenzie was a great help when adjusting the price since one of my items were cheaper when scanned thru the app. However, I was appalled with Brenda's customer service skills. I had witnessed a customer trying to use an online coupon (the customer was being incredibly nice about it) and Brenda was very rude to her being too firm and harsh. Brenda started raising her voice saying "you have to download the app to get the coupons" since the customer was older she was trying to figure out what to do. I've worked in customer service in plenty of different areas for 10 years and was appalled to witness this. She definitely needs to be coached in empathy and general CS skills again.”
9:30AM - 8PM
480 River Oaks W, Calumet City“Security guard greeted me wheni came into the store, the line moved quickly and the cashier was very nice and thanked me and when I left security told me to have a nice day .”
10AM - 6PM
7061 W 159th St, Tinley Park“Enjoyed looking around the store, so much to choose from. The store was very clean. The 2 employees I asked questions of were very helpful and nice.I didn't purchase anything today, so my stars are for selection.”
“I found some really pretty items, can't wait to wear them...I was greeted soon as I walked in the door. I must say it was only 1 cashier at that time and it was a lil wait to check out because the line was long. I'll definitely return back to this location.”
10AM - 8:30PM
17910 S Halsted St, Homewood“Great prices, just not exactly my style of clothes. U can go thru all the racks and probably find something u like. I found something I liked, wrong size though.”
9:30AM - 10PM
13200 S Cicero Ave, Crestwood“?? Hey fellow Google Maps users! ☺️ I went to the Ross at the Crestwood location on 6/09/24 from around 9:30 am - 11:00 am.
?? Items: They had a decent selection of items. I was specifically looking for more workout clothes since I’m a sub Group Fitness Instructor at the XSport not too far from the Ross. I ended up successfully finding some new workout pieces to add to my wardrobe.
? Atmosphere: I thought the atmosphere was okay. I did find it rather strange that they had no music playing. I was literally shopping without music for like about an hour to an hour and a half lol. ? They didn’t play misic until around 10:30 am or closer to the time I left the store. At other Ross locations and other retail stores, they usually play music, so I just thought it was strange that they didn’t play music right away.
⭐️ Customer Service: I thought customer service was great. The line wasn’t too, but there was only one person at the cashier register at the time. I ended up doing a return before doing my purchases. Unfortunately, I wasn’t aware of this. I attempted in returning a cologne that was in a tin container and cashier/sales associate let me know that unfortunately I can’t return cologne since it wasn’t sealed.
?️ Overall, I had a good first experience with my visit at this location. I will definitely come back if I’m ever in the area.
? I hope this review helps Ross & its current and future customers.
Have an amazing day! ☺️”
“As always, Gypsy Fix NEVER disappoints….i truly appreciate this local, independent owner who immerses their customers in what they expect to see when shopping!Happy Holiday Season ?!!!”