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August 2024 by Linda Salgado
Pharmacist on staff was amazing, I've never experienced any issues or delays. Please give the people in the pharmacy credit, they are doing their best and I know they are understaffed. Pharmacists were able to help customers, answer the phone, answer in person questions, and give me my vaccine in a timely manner. All deserve much praise and recognition. Patience is key and a virtue.
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July 2024 by Piper O'Keefe
I would give CVS zero stars if I could. My mother had just come out of surgery today, and I needed to pick up her medication. I checked the hours beforehand to ensure I could make it in time. I arrived at the drive-thru at 7:58 PM, only to wait for 10 minutes while they finished helping the customer ahead of me. Despite my punctual arrival, they closed the gate right after and refused to help me.
Desperate, I ran inside to plead for my mother’s medication, but the staff behind the counter were incredibly unhelpful and indifferent. One employee even acknowledged that I had arrived at 7:58, but claimed it was too late as they had already closed the register after assisting the previous customer. Their lack of compassion and refusal to assist in an urgent situation is beyond unacceptable.
I would never recommend this CVS to anyone. CVS corporate should be ashamed of the subpar service and lack of empathy displayed by their employees. It’s clear they are scraping the bottom of the barrel when it comes to staffing. Avoid this location at all costs.
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July 2024 by C Greatest (CG)
Great staff, very friendly and showed be exactly where what I needed was. They keep the store clean and greeted me when I came in too. Love this store and all the workers!!
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June 2024 by Sabri YILMAZ
Great care
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June 2024 by Michael Grant
It like entering a mausoleum dark and dank,the staff seems wooden and disgruntled, I usually try to avoid this location, they closed the wrong store when they close the Oakforest store,staff was friendly and professional.
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May 2024 by Robyn Story
Too expensive...lots of things overpriced. It's a good thing they have coupons and/or discounts.
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March 2024 by Dbpositiveprod1
I know there are a lot of bad reviews but everytime I go I see understaffed employees working as a team and I’ve never had any issue. The pharmacists have always been very helpful and willing to go the extra mile. Maybe if they hired more people they’d see more favorable reviews.
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February 2024 by Regina Gills
People in the store were very nice, and a big help and I found what I wanted, thank you I will be back.
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February 2024 by Joan Derrick
Love it
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November 2023 by Janice Newman
SUPER SPECTACULAR STAFF AND SERVICE!!!!!We had horrible issues with our Blue Cross and Blue Shield Insurance covering our vaccine administration and shot cost, but the pharmacist assistant Myria got on the phone and even after BCBS was rude to her and hung up saying we're not in network she didn't give up. Another call and she got everything taken care of!!!! Need help ask for Myria!She did this while helping other customers and not missing a beat. The pharmacist Nadar was nice and got us in without an appointment for our vaccines. The other staff was superb and they all worked like a dedicated team.We normally don't go to this location because I moved but this was my old location for five years and the care and good service has not dropped like my new location. I guess when you get great service it's best to just drive back to where you know people will take care of you!!! Flossmoor CVS!!!Even the manager noticed we were hanging out so long and asked if the staff was doing there job and if she could help at all. I've only seen a manager at this location and she's the only one that has ever actually walked up to me and asked if she could help. And she was leaving for the day and still stopped to help.The whole staff was so nice and pleasant!!!! Thanks for doing a great job!!!5 stars
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November 2023 by Yvette I'mBlessed
CVS store located in Flossmoor Illinois. The Sales Rep Huma was very positive and professional, polite, proper, and pleasant and prompt. She went beyond her duties and offered 100% customer satisfaction.
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August 2023 by Tiesha Mathews
I am very impressed, I experience excellent service! I will continue to shop at my local CVS store!
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August 2023 by Mario Fields
Huma is extremely rude
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August 2023 by REPM SERVICES
Great employees!!! Easy check-out!!!
Limited stock
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August 2023 by Constantine Constantine
Staff at pharmacy, seems to not know when your prescription will be ready. They give a time and then it changes, seem to not be able to give a direct nor a correct answer. Lack of communication between the staff members. They need to be on same page about information they give.
