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July 2024 by Debbie ferendzo
Normally do not send any reports on poor service, but it was definitely one of the worst I have ever experienced.
Not greeted, no music, no fitting rooms or mirrors to see if you could even try on an item to decide if you want to spend your money. Loved the top and wanted to check for fit. I stood in front of the security mirror just to see if it was going to fit. I literally got reprimanded by a rude employee. I asked if I could try it on and she said, this is why we do not have fitting rooms. What a MISS IF THAT IS THE POLICY. So disappointed with the service.
I left without buying and probably will hesitate to shop there again.
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June 2024 by Paula
They close the doors every day at 6 pm when they don’t suppose to close til 7pm. They’re rude when you try to ask them any questions.
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May 2024 by Kara D
I contemplated even writing a review considering that other people complained about the same things 9 months ago, that I'm about to bring to your attention. In which you said that the behavior was unacceptable and would be handled. While visiting this store, nobody greeted me or asked me if I needed assistance, but there was a very creepy woman that was standing in the back of the store on her cell phone watching videos and facetimeing friends. Every couple seconds she would look up at me with no facial expression, and she kept following me around the store. I went to try on a coat and then I tried on a shirt over my shirt because the dressing rooms are closed. Then I tried on a jacket and while I’m trying on the jacket, I hear from across the store a lady yelling" hey, you can’t do that you can’t try that on I’ve been letting you try it on but now I’m telling you to stop. You can’t do that you have to purchase it and then return it!!!!"it was the same lady that had been creeping on me the whole time I was in the store. I was so confused I didn’t even know she worked there, she didn't have a name tag or a rainbow uniform. she was so rude. IT SCARED ME!!!!! so you knew about this behavior nine months ago, and apparently the same awkward individual is still working there and I believe she’s a manager. I promise I will never go back to the store as this was a very uncomfortable experience.
She should probably take a career as a drill sergeant.
Truly unforgettable experience.
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May 2024 by Laddi Loyalty
There inventory will make you go broke. I went in for one item and came out of there with two pair of shoes, 7 outfits and 2 dresses. My only problem was I have a fat foot and none of there shoes came in wide. So I ended up giving my shoes away. I wish all the stores would open back up there dressing rooms.
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February 2024 by Linetta Mosley
My spot
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September 2023 by K M
Just visited store was not greeted when entered. I was not asked if I needed assistance. Workers standing at counter talking. There was another young lady on the floor I dont know if she was an employee she just stated at me. I walked out it seemed they didnt want my business.
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September 2023 by Kayla Bae
This is so confusing!! I typed in rainbow why does it send me to dillards?! Wasted my time
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July 2023 by Loralyn Valencia
I stopped in with my daughter there was a cute coat so I had her try it on there is no sign that says you can't try on anything! I hear from across the store YOU CAN'T TRY THAT ON! HAY YOU CAN'T TRY THAT ON ! EVERYONE was looking so we turned around and she yelled it again I have never been in a store that was so rude ? she could have walked over to say something or even in a nicer tone we will Never go back you should really look at your staff
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January 2023 by Twila L
Thought I wouldn't find anything nice, thought it was all too cheap, thought it wouldn't fit. The dressing rooms were closed so I was really nervous to buy stuff, but everything I bought fits and looks great on me, and not cheap! I had an issue with shipping my original birthday dress, and rainbow came through for the win! (The fur thing came from Windsor)
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September 2022 by Kimberly Watts
This store is AWFUL! Customer service does not exist. The manager sucks!!!Their attitudes are trash! I think they forget WE MAKE their paychecks not the other way around!!!!!
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August 2022 by Denise
My boyfriend n i use to frequent Rainbow & he would buy me sundresses.. like this place
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July 2022 by Jewel Schefft
It is pretty disgusting that they have one of the manicans set up to look like she is playing with her privates this is supposed to be a business!!! If I could give zero stars it would be more suitable. Where is their manager...I even heard someone make them aware of it so they shoved the hand further into the pants they should all be fired
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March 2022 by Angie Kay
This place has the most hateful employee's. Extremely rude. Extremely slow. The others are not like this. I will never be back here.
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October 2021 by Denise Hagopian
My boyfriend n i use to frequent Rainbow & he would buy me sundresses.. like this place
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June 2021 by Evon Jackson-Taylor
I had a return. They happily accepted it with an exchange in one easy transaction.
