Lowe’s for all of your home improvement needs. Located in Fairview Heights, IL, this store offers a wide range of products including gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the helpful staff who are knowledgeable and ready to assist without pressure. Several reviews highlight the excellent customer service, with employees taking time to answer questions, help load big items into trucks, and guide shoppers through the store. For example, one customer praised a staff member for providing detailed information about appliances and scheduling delivery, while others appreciated assistance with lawn mowers and grills, even while managing young children. The store's proximity to home makes it a first-stop for many, and employees can quickly direct customers to items using aisle numbers. Self-checkout options are available, with supervisors encouraging shoppers through the process. Veterans receive a special discount and a camo vest as a sign of appreciation. While generally positive, some comments mention high employee turnover, but overall, customers feel satisfied with the store’s helpful staff and wide selection. Whether picking out a new appliance, gardening supplies, or outdoor furniture, Lowe’s is seen as a convenient and friendly place to find what’s needed for home improvement projects.
We needed some flowers for a display in front of our house. My wife said she needed a tall prickly plant. One of your team members quickly took my wife to a section of the garden shop, and showed us the tall prickly plant my wife was looking for. Then at checkout we met Bryan (checkout in the garden center) who was fast,... read full comment
July 2025
Great coffee, great donuts. Everyone runs on Dunkin
July 2025
Bruce was excellent and helped me with a $900 purchase (multiple items.) He went over and beyond! His patience was beyond as I’m slightly impaired with my vision and a disabled veteran. Thank you, Bruce and I appreciate your help!! He needs to be commended on his actions!!
