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“I can’t say enough good things about my time with Cindy and Cynthia while trying on engagement rings! And let me tell you they had their work cut out with me! They were by my side through all of my unsure, back and forth and 87 ring choices out of the cases! I recommend them 1000%”
“The staff at this location is very kind and knowledgeable! They helped me find the perfect ring I needed, at a price within my budget. I would happily recommend them!”
“Amanda and Shannon went above and beyond service. We had been to many stores and came back to purchase because of their patience . The prices were great. When we picked up the engagement ring we ended buying my fiance band.”
“I had the time of my life getting my ring custom made. Dawn and the Kay Jewelers Sales Crew exhibit EXTRAORDINARY CUSTOMER SERVICE AND SUPPORT. They all truly care about what makes you happy. Shout out to Dan and his Designer Tech for making my ring TOTALLY FABULOUS. So looking forward for the next event. YOU ALL ROCK.!!!!!!!!!!!!!!! T-TOTALLY
SATISFIED.????????”
“My first time here and I'm sure I'll be back. Lovely ladies there. Even the customers were friendly. They have an amazing assortment of beads and jewelry making findings. If you're looking for some chain for a piece they have a nice assortment. I didn't ask about them about bulk chain but I think I will on my next visit because I wouldn't mind having a roll at home for when I need it. They also have a nice selection of yard and supplies. I only gave it a quick glance but it looked like nice quality.”
“Pretty store. Team lead is very snooty at this location. FYI, don't buy ANY of the slider bracelets! They will not stay closed after you start adding charms to them. The district manager from Kentucky that sold mine failed to mention that this bracelet is worthless with charms. But a sale is a sale and they'll say anything to get you to buy. Glad I ended up returning it.”
“Nicole at the Fairview Heights IL store was awesome with assisting me with choosing a beautiful necklace for my birthday. Thank you Nicole for your wonderful customer service.”
“My most recent experience at zales yesterday was nothing short of amazing. Thank you so much Mia Cossey for providing excellent customer service. She was enthusiastic and very helpful. I can tell she really cares about her customers and their needs.”
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“Wonderful family owned small business. They repaired and cleaned a bracelet in just a couple of day. Kept me informed of the progress. Very personable and respectful staff. I will be using them again.”