Firestone Complete Auto Care in Fairview Heights, IL has been serving the community since 1926, offering a wide range of vehicle services including tire sales, maintenance, and repairs. Customers appreciate the friendly atmosphere and excellent service provided by knowledgeable staff. The team is described as friendly, informative, and eager to help, with employees like Kenya receiving special praise for their clear explanations and attentive care. Many customers have experienced quick and efficient service, especially for tire rotations, wheel balancing, and alignments, which are often done in a reasonable timeframe. The staff is known for their work ethic and transparency, ensuring customers feel confident about the repairs and services needed. Some reviews note areas for improvement, such as better communication about recommended services like wheel alignments and ensuring proper handling of parts like oil filters. Overall, Firestone in Fairview Heights is seen as a reliable and affordable option for vehicle maintenance, with a team committed to helping customers get back on the road safely and efficiently. Those who visit are encouraged to schedule appointments online or visit the shop to receive personalized auto care tailored to their needs.
