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February 2024 by Felita M.
Remodeled store is giving "warehouse" vibes to me. Used to have carpet; floors are concrete now. Boxes stacked sky high. I used to feel like shopping at DSW was a treat. Now! Not so much. Seems like less selection in both clearance and regular store inventory. I didn't buy anything. Will instead order from the online site.
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January 2024 by N A
It is super frustrating to change your hours on a piece of paper on the door but nowhere online. Drove 40 mins after work only to find it closed. Google maps AND the DSW website both show a later closing time.
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October 2023 by Jessica Beck
I was in tonight, 10/21. I just wanted to say the manager that was on duty deserves an award. A customer was upset that she couldn’t return something and gave the customer all the info to contact corporate and figure out why. This customer continued to go on and on being outright rude to the employee who was just doing her best. I did end up asking the woman why she felt the need to act like this to someone who was just doing her best.The manager did a stellar job staying calm and not allowing this ick of a human to get under her skin!So if you get a bad review from this disgruntled customer, please don’t feel bad for her. She waited in the parking lot for me to come outside. About ran her vehicle into both me and my 2 year old then verbally assaulted me.
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October 2023 by TDH Reviews
Was able tonfind what I needed and get back out.
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September 2023 by Cody Cummings
The selection is good and on par with other DSW locations. It was one of the cleaner DSWs I’ve been too. They also have a good clearance section. They didn’t really have what we were looking for, but it wasn’t a bad experience.
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August 2023 by Hannah Marks
My sister's entire family needed new tennis shoes so we went to DSW and had a great experience. They all found exactly what they wanted and the kids chased each other around the very large store. Luckily, it's all carpet so they didn't make any noise. Huge selection here as well as some other items besides shoes. They do have little decorative items for Crocs as well. I've never been to a DSW location that disappointed me and I'm definitely go back. Would recommend to anyone!
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August 2023 by Mary Gilbert
We ended up spending over $200 on shoes between the 3 of us. The employees were absolutely no help at all. They stood at the register chatting for the hour that we were in the store. I tried getting some help and was told someone would be available in a minute and 40 minutes later I abandon all hope. We would have spent quite a but more if we could have just gotten someone to acknowledge our existence.
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April 2023 by RON FRAUENFELDER
Our cashier Miracle warmly greeted us. She is fast and extremely efficient. The checkout line moves at a brisk pace. She is very personable and professional. It was quite apparent to us that Miracle was genuinely interested in our DSW customer care experience.
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March 2023 by Elle Lewis
Got my Birthday shoes! Silver platform shoes.
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March 2023 by Shaundrea Huston
I gave 3 stars because I ordered a pair of Crocs and was sent the wrong size. I had to exchange them in the store. Thankfully, they had my size. Checkout was fast and the cashier was super nice.
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February 2023 by P B.
They close at 7 pm. Seriously! 7 pm!? Most people work till 5. They have 2 hours to get or BOOM. Closed... what the Sam Hill!? I even checked online and it said they close at 9. A much more acceptable time for a business to close. 7 pm? Might as well just get bank hours at this point.
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January 2023 by Angela Cange
Great selection. Fair prices with an awesome rewards program.
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October 2022 by TJEEZY
Actually, I was at Bed, Bath & Beyond, which is right next door. But I love DSW. I've been supporting them since they 1st appeared in West County on Manchester Road. Abundance of Shoe Designers.
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October 2022 by Amanda G
You can find really, good deals on quality shoes.
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September 2022 by Danita Day
Good selection, clean store, nice staff