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“I came to this store today and received excellent service. The woman was very patient and get my package together for me. I greatly appreciate all of the customer service and care for my package.”
“I’m an old guy and I had a heavy box to send back. You should have seen my wife and I trying to get it in the car. So I got to the UPS store and asked for help to get that big box out!
ALEX said sure, I can help. You know he went right out picked it up and I never had to touch it again.
Alex was the best, go see him if you have packages to send out.
Thank you so much Alex!!”
“"I am giving this UPS Store a 10-star rating because of their exceptional professionalism and courtesy. From the owner Karen to her incredible staff members Dan, Ray, Kelly, Juan, and Sam, the service has always been top-notch. Having been a loyal customer for over 5 years, I can attest to their impeccable customer service, which has been consistently outstanding. I look forward to continuing my support for this UPS Store in the future. Special thanks to Karen for assembling such an awesome team of people!"
Francheska #338
I am giving this UPS store a 5-star rating because I recently visited the UPS store and was assisted by Claudia. She was incredibly professional, providing excellent customer service and making the entire process smooth and efficient. I truly appreciate her help and highly recommend her for her outstanding service. Thank you, Claudia!
Francheska #338”
“I needed a label to be printed for my package that needed to be sent by today. Their printer was down, and despite how busy their store was getting near closing time, they still were able to handle all the customers after me and get in contact with their printers service provider to get that fixed so that I could ship my package. They even stayed after hours just to ensure I was taken care of. Best service I’ve ever had at a UPS store!”
“Sylvia from AEC Parcel Service customer service is amazing! Incredibly helpful, polite, and patient.
It really helps customer retention when you have service agents like Sylvia. Thank you again for your comprehensive information!”
“If you're looking to drive for a company who cares about their drivers look no further. I've been a part of the Brite family for over 4 years and I'm so greatful I made the choice to come here. Pay is great & always on time and they'll get you home when you need to be home. Office staff is great & dispatch keeps you moving. Max & the after hours crew are amazing as well and always extremely helpful. All equipment is new and well maintained by the onsite shop. If you want great pay, great home time, and to be treated with the respect you deserve then join the Brite family.”
“Very helpful staff they help me I was nervous about first time shipping something and they help me feel more comfortable and secure about everything the Staff made my experience a good one thank you .”
8:30AM - 6:30PM
1507 E 53rd St, Chicago
Shipping Centers
“My UPS attendant, Laila, was extremely patient with me. I had six different packages to return and she helped find them, got the labels and straightened out the mess. I was greatly relieved of stress. I am a senior and really appreciated her help. Please hire more like her immediately!!
Thanks.”
“Shipping during the holidays is always a nightmare, I was fortunate enough to come across Marlene . She was extremely helpful and patient with helping me ship my packages. Prices are also super affordable. Will definitely be going back!”
“There is very helpful I came in the big box full of gifts I want it to ship every other store I want to wanted to charge me so much the help me by fixing my box and giving me a 10 % discount it was worth it and they give me more than one option to choose I chose the best one that fits me thank you guys I will stop in again .”
“Good and affordable prices. They offer everything titles and plates. Chicago city sticker. Plate renewal. Money transfer. Money order and they do income taxes.Fair and reasonable prices. They offer all titles and plaques. Chicago city sticker. Plate renewal. Money orders. Send money to Mexico and make Income taxes.”
“Donna was AMAZING to say the least. I am so very grateful that she was there at that moment to help me, walk me through things and be so kind during it all. She is the definition of great customer service.”
“I moved cross country from WA to IL. Other companies were changing 3-5k just for basic shipping services and because of where I lived it would not be convenient with any service. I had to rent a truck to moved it to the large trailer and they where so accommodating to my need for more time. Pickup was a bit confusing (it is not a service they do often), but they made sure my movers were able to go trunk to truck (this saved time and money). This is an unconventional option, but worth it for cost savings.”
“As a contractor I was treated fenomenal by the staff here. I got my few things done, everyone was super friendly and helpful. Thank you for the respect and love !”
8:30AM - 5:30PM
3400 W 111th St, Chicago
Shipping Centers
“Our business has had a mailbox at Chicago Lockbox for a few years. One location to drop off and collect mail/shipments as well as buy a box, envelope, etc is a great time saver. They also have a fax machine (for sending IRS documents, etc). Copy and notary services are a great bonus. I love this place.”
“I can't say enough good things about the people working here. They came through for me when I really needed them. Mr.Virad Thao was amazing and I Highly recommend this place.Thank you to all Estes Staff.”
“Reliable and on time, I received my package with no problems I really appreciate it because I needed the items for an event I was preparing for so thanks again to all the essential workers everywhere!? ?”
“My package arrived, but I could not track it quickly as soon as it crossed the border, and the information they gave me when I called by phone was inaccurate. In a branch they told me that it had only been leaving for a few days and that it had another week left, and in another that would arrive to me in one more day as soon as I crossed the border, which was true.”
“They are always professional, an try to get you out of here as fast as the can. I love coming here. An the older guy at the security gate on the 2nd shift is amazing.”
“I usually go to the UPS in orland park and they would always give me a hard time. But this afternoon I decided the tinley location and a young man with a beard was very helpful and made me want to visit this location instead orland all the time.”
“(Translated by Google) Very professional and nice service. I recommend everything always went very well. I recommend(Original)Bardzo profesjonalna i miła obsługa. Polecam wszystko zawsze bardzo dobrze przebiegało. Polecam”
8:30AM - 6:30PM
7156 W 127th St, Palos Heights
Shipping Centers
“Have used this UPS store for over 20 years. Great service. Elizabeth is an extraordinary employee. She is very knowledgeable and so cheerful and welcoming. Any business would be fortunate to have someone like her!”
“Updating my review: I had a better experience today at the print center where Ashley was a gem. They got rid of their old fax machine, so I needed a bit of a tutorial on how to get the system going. She was the only one there and was multitasking to help all of us. I appreciate her asking me if I needed help as I looked lost. I thankfully figured it out after she showed me. I asked her if the digital cover sheet is extra, and she said it's included. I ended up getting a refund for 1 page which I appreciate. The new way to fax is so much quicker, and I am looking forward to coming back here. Hopefully Ashley will be there again, and by the time I got home maybe like 10 minutes later, I called the facility I was faxing to and they already received it. I'd recommend this place to anyone in the area looking for a Staples, print center etc.”
“The people are very nice they will package your items for you and the shipping always gets there when expected Good location great service i recommend to anyone And I will definitely return there They give you 2 options for shipping when is by sea is by air The error option is about 3 times the cost of the other option but it took 4 days to get to Poland”
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“Excellent customer service and knowledgeable leaders. The manager was training a new employee and answer questions from customers and other affiliates. I always do business with this location”