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November 2023 by Mary Kelly
I actually feel so safe leaving my dog with Gretchen, my Remmi can't wait to go in and she's been reluctant about other places. The place never seems over crowded unlike other places ,and it's very cute . Tip, book ahead, it can be hard to get in.
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April 2023 by B H
The owner is very rude. If she doesn't know how to treat people, why would I trust her with my precious pup?
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April 2023 by s lad
The owner is very rude if you can’t handle a small dog that’s not used to face grooming you shouldn’t be in that business
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March 2023 by Jackie Ladislas
My poor Teddy Bear, Bailey has high anxiety during grooming on her face. I mentioned this to her owner and she was extremely rude. She needs to learn to talk to the people that are paying her. Telling a dog owner that their dog is “bad” is a very poor choice of words. No dog is bad! Stay away from this place! $75 plus a tip was a waste of time and money?
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August 2022 by Lenora King
They messed up my order. They replaced it but the food was sub par, probably because they were closing early due to a festival and in a rush for people to leave. The writer was nice.
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March 2022 by Chris Simpson
Gretchen really seemed to know how to talk to my dog and make her enjoy the experience. She is very skilled and is quite the grooming-artist!
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December 2021 by Brooke W.
I take my two weenie dogs here and Gretchen is always so nice to us and the dogs seem to be very comfortable with her and she takes cute little pictures after they're done. No complaints here!
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September 2021 by Mary S.
If I were Gretchen I would be embarrassed for the (pro) haircut she just gave my dog. First time customer, last time s****** When the appointment was initially booked, I guess she asked my husband if the dog was difficult. (To him she is not) he never cut her hair. She can be resistant especially on her legs. I don't know that she asked him that. I would have told her she resists on her legs. That being said, once she began the dog cut and realized she was in over her head, she should have called us. She could have given us some options. Pick up dog, help with dog, stop the cut, etc. Instead she decides to scold us, complain about the dog, and butcher the haircut. Our dog is 12, and never not once ever has she any signs of aggression whatsoever. Not saying it didn't happen, just saying VERY UNUSUAL with this dog. Gretchen said she tried to bite her twice. Ok, again, should have contacted us. The unskilled trainees at Pet Supplies plus do a much better job and with a great attitude! That experience was so much nicer, even though their skill level is not quite there. They actually do a better job. They show respect to the customers, not disdain. Gretchen your attitude, uh! Sorry we were such a bother. Too pricey for substandard work. I tipped because I know times are hard, and I know it was a difficult haircut. If my name was on the shingle, I would try to at least pretend like I care. It is how you get return business. Please think twice before going here. Very shoddy work! Poor Daisy.
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July 2021 by Mike McCartney
Best groomer in Evergreen Park hands down! Been using her for years.
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July 2021 by Andrew Pigott
Gretchen always makes our pup beautiful and comfortable.
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June 2021 by Tameka Whiters
Dear owners ,I have never visited this groomer , however the responses to customers turned me off! Then are very defensive and not good for business. I saw all the great reviews about the grooming. Do I think it’s unfortunate that the part about you having an attitude was proved in your response to customers reviews!
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April 2021 by Eunice Frazier
I am so pleased with this place. She is sooo professional and has a great Spirit. My dog Mason loves this place. He will be returning.
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October 2020 by joselina Cavallone
Pristine Pets did a great job on my Yorkie, Max. Max hasn't been to a groomer in a long time. Pristine Pets took the extra time to make sure Max was comfortable and pampered. 4 hours later I had a new dog! I would definitely recommend Pristine Pets. Prices are reasonable and service is outstanding.
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October 2020 by Melissa Harlequin
They did a great job with my dogs!
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July 2020 by Jerry OConnor
My puppy just had her first grooming experience with Gretchen. She looks and smells great! I'm happy, my dog is happy. Definitely going back.
