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February 2024 by MAS079
I walked around the store for 35 minutes looking for grid paper that I couldn’t find on my own. I asked two employees for help. They asked me where did I look? I told them and they told me that if it’s not where the paper is then we don’t have it, nobody took the time out of their non-busy day to help me look for simple grid paper at an art store why wouldn’t you have it? I ended up finding it in the owl that didn’t have any drawing paper at all, but measurement tools at the end of the day. I got what I needed but it made my time shopping very stressful
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February 2024 by Willie Johnson
THE SALE PERSON, AND CASHIER WERE VERY HELPFUL..
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January 2024 by Cassandra R Harvey
Great clearance prices on all Christmas items
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January 2024 by Darryl Butler
I found what I was looking for with the help of the lady that worked there
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December 2023 by Barbara Bennett
Michael's has really been my best destination for this year's holiday decor. I have officially banned myself!
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November 2023 by Gabriela Marin
My sister and I did a pick up order with beanie babies for a time sensitive event… We drove an AN HOUR to pick it up to be given Mickey Mouse instead of Spider-Man.Really? How do you confuse those two characters? Totally unacceptable!! ??We got our money back but what a waste of time and gas!!!!!!Not ordering or buying from this location anymore.
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November 2023 by Tan Prince
I wish they had a larger variety of t-shirts, but overall, a good shopping experience.
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October 2023 by Lisa Redmond
Love this location, and a few others, but this has been my go to. The store is always stocked well, and has a great clearance section. Great for seasonal decor and crafts!
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September 2023 by Monica Raschke
Good craft store with decent prices,it's been a bit empty as of late though due to some remodeling inside the store or that's what I assume. But it's nice! Staff is friendly and it's a clean store.
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September 2023 by Alan Martinez
It's alright, very nice art supplies and crafts as well. It's very well organized but quite messy.
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September 2023 by Yolanda R.
I have never been more disappointed in a store and their customer service!!! I ordered a special frame of some of items from my son's last Sox game (he passed away in 2013) to surprise my husband for our 31st wedding anniversary. I was told that it would be completed by September 10th but would I called on that day I was asked, "did you receive an email stating that it was ready?" My receipt that I paid $169 stated that it was suppose to be ready on that date. I was told that someone would follow up with me and of course that did not happen! It took me ten calls before anyone answered and I was told that department is not open on Sundays. However, when I physically went in to place the order, it was on a Sunday!!
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August 2023 by Liz B.
Never fulfilled my online order, wouldn't answer my calls when I tried to inquire, wouldn't answer costumer services calls. Very disappointed. I do not recommend this location.
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July 2023 by Forestine LaRose-Williams
Clean store, helpful staff, great shopping experience.
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July 2023 by E
Love the store. Hate self checkout. It adds to the difficulty as a disbled
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May 2023 by White Sox
Michaels has Everything.. clean and staff is helpful. Highly Recommend shopping here.