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“Thomas was great! He was knowledgeable, kind and patient. I went in with a bed in mind I wanted to try, unfortunately they didn’t carry that one in store, but Tom showed me other similar options in my price range and I was sold. Beyond glad I stopped in”
10AM - 8PM
6343 W 95th St, Oak Lawn
Mattress Stores
“Very thrilled with my experience shopping at this location of Mattress Firm. Briana was extremely helpful and informative about all products. Can't wait to sleep in my new bed!”
“Carol was so nice and helpful to me and my husband .Great customer service and very informative will be coming back and recommending this location to friends and family………… just ask for carol”
“Mattress Firm was a great experience for me. I was very impressed by Ashley helping me select a Mattress for my guest room. She was very professional and helpful. I will tell my friends about Mattress Firm. I rate your establishment 5 stars.”
“So happy with my furniture purchase. The store had many choices, what we chose looks great in our new place. The furniture was put together very quickly, and they kept everything clean. Highly recommend.”
“I had a pleasant experience. No haggling. The sales person was very helpful and knowledgeable. I enjoyed the experience of being able to actually test the mattress before buying versus buying online.”
10AM - 6PM
4238 S Cottage Grove Ave, Chicago
Mattress Stores
“I was able to buy the exact couch and a bed frame I wanted with ease. Rosemary is absolutely amazing with her customer service! She is very attentive and listened to all my needs! I am a very satisfied customer and happy I stopped by. My furniture search has now come to an end and I’m happy with my overall experience.”
“Peter deserves a raise. He was very friendly and helpful. He went above and beyond what's expected of an employee. He got me a great deal on a really nice mattress and adjustable base and I am not joking. He delivered the bed himself on the same day! Highly recommend Mattress Firm in Crestwood especially Peter.”
“Very kind respectful professional sweet saleswoman helpful and gave me the information I needed to asuré me that I was satisfied with my bed she was motivated as if the bed was for her and wanted to make sure I was 1000% sure I was satisfied thank you mattress firm for hiring a very professional sales woman”
“Overall a great experience. I was assisted by Judy. She was very friendly and informed. She was also incredibly efficient and had me in and out with my purchase in a timely manner.”
“Tim was fantastic. We came in looking for a mattress and he did an excellent job describing the benefits of each mattress within our price range. Very smooth process. Purchased and it will be delivered in 2 days. Couldn’t be happier with the experience.”
“Exelent service. They all very friendly and answer all my questions . I got my bed on the estimate date and they assembled for me I didn’t have to worry about anything. I highly recommend.”
10AM - 7PM
9659 S Cicero Ave #3137, Oak Lawn
Mattress Stores
“Great store, huge selection! Wonderful staff, delivery guys too! Prices can't be beat & I've looked everywhere! Almost makes me wish I needed more furniture!”
“Royal Furniture exceeded my expectations with its elegant designs and exceptional quality. The pieces in their collection blend classic charm with modern functionality, creating a regal atmosphere in any space. The craftsmanship is evident in every detail, showcasing durability and attention to detail. Although the prices reflect the premium nature of the products, the investment is justified by the timeless appeal and long-lasting beauty of Royal Furniture. The customer service was also commendable, making the entire shopping experience delightful. Highly recommend for those seeking a touch of sophistication in their home decor.”
“Leonard at this location provided exceptional service. He was patient with my elderly mother and provided feedback on any questions we had. We selected a great mattress for my mom with his help!”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
10AM - 8PM
1370 Torrence Ave, Calumet City
Mattress Stores
“The best shopping experience I've ever had from great customers service, great prices, friendly atmosphere and a whole Cafe area for the customers. Greatly appreciate my experience and I love my furniture.”
“Mr. Mike was exceptionally diligent in ensuring that I secured a suitable bedroom site. I would wholeheartedly recommend this establishment to any prospective customer.”
“Steve and his team did a wonderful job stripping and restoring a one of a kind wooden chair shaped like a sea shell. It's stunning and looks like a brand new piece of furniture. I love it! Thank you.”
“Great staff and great selection of furniture across all 5 stores! They work with you to make sure you’re 100% satisfied. Great financing options as well! Purchased a living room and bedroom set very satisfied with my purchase.”
“We went to 4 other furniture stores to see what was out there. Johns always comes through. Walked in and in 5 minutes bought a bedroom set, better quality then anything we saw for our budget and no 3month wait. Pleasant and works with you.”
“This place is amazing!! Good quality furniture and excellent customer service. I had my furniture in layaway for a while. No complaints at all! My truck was in shop and they offered delivery services. They delivered on the weekend without hesitation!!! I will definitely be back and will tell others. KUDOS!!!!”
10:30AM - 7:30PM
4233 S Archer Ave, Chicago
Mattress Stores
“Excellent service! Bought a nightstand, some beds and bed frames yesterday. Carmen at the location on Archer was super friendly and kind. She also helped us a few weeks ago buying some couches at their location on Cermak. Will definitely be back again soon as I need some tables. Thank you once again Carmen!”
“Beautiful furniture but things are a bit pricey, probably why there are barely any visitors. This place always looks deserted when I drive past or go in to see what’s new. The bling items always catch my attention, they have a sale going on now, not sure for how long.”
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“Mark was so knowledgeable and so patience with my fiancé and I. What we appreciated most was his knowledge and relatability. If you are looking for more than just a sales person please go straight to Mark”