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December 2023 by Pat Ann
Best place for cleaning, pressing drapery & the most reasonable prices. Owners are so very pleasant & helpful. I very highly recommend them!
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November 2023 by Kymberlye Sams
HORRIBLE HORRIBLE WORST EXPERIENCE EVER..THIS WAS MY GO TO CLEANERS WHENEVER I NEEDED DRY CLEANING NOT ANY MORE.I TOOK A PAIR OF PANTS THAT HAS SEVERAL BUTTONS I WAS CONCERN ABOUT THE BUTTONS BEING DAMAGED OR MISSING ON THEM SO I ASK BEFORE LEAVING THEM OF I WAS TOLD IT WOULD BE OKAY, ABSOLUTELY NOT RETURNED TO PICK THEM UP THE FIRST THING I CHECKED FOR WAS THE BUTTONS, YES THEY WERE ALL THERE BUT EVERY SINGLE ONE WAS HANGING ABOUT TO FALL OFF I ASK IF THEY WOULD FIX THEM I WAS YES $ 2.00 PER BUTTON. I HAVE TO PAY FOR WHAT THEY DAMAGED. I WAS TOLD THE BUTTONS ARE LIKE THAT BECAUSE YOUR PANTS ARE OLD. NEW PAIR OF PANTS ONLY WORN ONCE. SPOKE WITH THE MANAGER HE WANTED TO DISCUSS WITH ME THE DIFFERENT COUNTRY WHERE CLOTHING IS MADE THE FABRIC WHAT HIS COUSIN DOES FOR A LIVING REGARDING THE DIFFERENT STORES AND MANUFACTURERS. SIR IDON'T NEED TO HEAR ALL THIS THEY ALSO DAMAGED MY BEAUTIFUL LONG SWEATER LOOK LIKE THEY PRESSED OR STRETCHED IT. I DON'T KNOW WHAT HAS HAPPENED BUT THEY HAVE NO IDEA ABOUT DRY CLEANING. I RATHER PAY MORE TO TAKE BETTER CARE OF MY CLOTHE. TRYING TO LECTURE ME ON RETAILERS TAKE A CLASS FOR YOURSELF ON HOW TO DRY CLEAN (SIR). NEVER AGAIN
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August 2023 by Riley W.
I tried to call with a simple question, but was unable to get through the full voice mail.I went down the street.
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July 2023 by Jackie Bedolla
The WORST experience EVER!!! I took my daughters quinceañera dress in to get cleaned and they told me it'd be ready in one week. A week later I called and they said it'd be another week and they would call me when it was ready. I waited two weeks and then called them myself to see if it was ready and the teenager who answered the phone was very unprofessional (assuming she's not experienced in dealing with customers) answers "Hello?" as if she was answering her home phone. I asked is this Lamar Cleaners? And she replied yes? OK so I ask for my dress and she puts me on hold for like 10 minutes, comes back and says she can't get ahold of the owner so she'll have to called back in 30 minutes. There was no call of course so I drive there and again it is two young girls working the counter, they look puzzled and confused. Luckily I had my ticket with the information and they frantically Starr making calls and talking amongst themselves in secret. Finally one of them brings me her personal cell phone with the "owner" on speaker he then proceeds to lie to me and tells me they tried calling me (which NO THEY DIDN'T) but I didn't answer and they tried cleaning it but the stains wouldn't come off so he needs me to sign a for allowing them to further clean the dress. Mind you this is over the young girls speaker phone, I told him he DID not try to call me because I can verify my call logs with my phone company and that I wanted my money and my dress back. He starts arguing with me about how he's not in the office enough and he didn't know what was going, that they can't get stains out, so why is he in the dry cleaning business? Why do they have signs stating they can clean wedding dresses and restore them? Why are they so unprofessional and not give me a call regarding the status on my dress? Why isn't he man enough to treat his clients with respect? If you can't do your job as a dry cleaning company please give your clients the courtesy of letting them know the job is too big for them and they cant handle more than a blouse. Luckily he agreed to give me my money back and my dess which by the way they handed it to me like trash, didn't put it in a bag like I had originally brought in and OBVIOUSLY the dress had ZERO work done on it!
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July 2023 by Jacqueline B.
HORRIBLE EXPERIENCE!!!! I took my daughters quinceañera dress in for cleaning, they told me it'd be ready in one week, I call a week later and they tell me it'd be another week but they'll call me when it was ready. Two weeks later I CALL THEM and the girl who answers the phone answers as if she was answering her home phone. "Hello?" I ask "Is this Lamar Cleaners?" Dhe says "yes?" OK so I ask about the dress, she puts me on hold and after almost ten minutes she tells me she can't get ahold of the owner that she'll call me back in 30 minutes. Of course 30 minutes later no call so I decided to go in person. When I get there, there are two very young girls working the front counter who clearly have to experience with customer service and look puzzled. They are frantically looking throughout the cleaners for my dress, making phone calls, secretly whispering to each other and after about 15 minutes one of them brings her personal cell phone over on speaker and has me speak to "the owner" I have to raise voice to speak to this man over the speaker bc he's not man enough to call me himself as a business owner and take responsibility. He then lies to me and tells me they tried to call me but I didn't answer which is NOT TRUE because I can prove through cell phone records with my cell phone company that they NEVER called. He tells me they couldn't get somecstains out so I'd have to sign a form in order for them to eork on it more. I obviously say "No I want my money and my dress back" and he continues arguing with me telling me he's hardly in the office and doesn't know what happened. As a business owner you should have respect, loyalty, honesty and responsibility to let clients know before they drop clothes off that you are not equipped or ready to handle big jobs. If you can only clean a simple blouse please don't claim to "clean and restore wedding dresses" because you are not even capable of honesty with your clients. Train your staff to handle clients with respect and knowledgeable on how to at least answer a business call. I finally got my dress and my money back. They gave me dress back like garbage, I took it in a bag and they handed it to me wrinkled and dirty because of course THEY NEVER CLEANED IT.
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May 2023 by Deidre Perry
I called this cleaners at 6:56 am to inquire about when the tailor would be in. The person responded from 10:00-12:00. I called back at 10:00 and the same person told me that the tailor is there from 7:00-10:00. If you don’t know the correct hours of operation then just say so. Don’t ask me who I spoke with especially if it is not your policy to identify yourself when you answer the phone. I would never patronize this cleaners based on this experience.
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March 2023 by Silva Poetica
I tried them here for the 1st time, excellent dry cleaning. The only bad thing was that the cashiers were teenagers or young and didn't have any customer service. They don't speak, are texting on their phones, and I had about 8 bags of clothes that I had to ask the cashier to please help me to my car once he got out of his cellphone.
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February 2023 by Fatima Serna
I came to get my new clothes dry cleaned but they left these marks on the shirts which ruined the new look. I’m not one to complain, but the service was pricey in itself for them to have ruined the shirts.
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November 2022 by MZ FLAWLESS
This was my first time visiting this cleaners. I traveled from the lakefront a total of three times. The 1st two times I was caught by freight train and they closed on me.Anyway I finally made it and was impressed with great service and inexpensive pricing. One of my jackets was cream color I purchased used and it had a slight ink mark on it and they did a wonderful job getting it out.Bottom line I will travel for good service. That's a big deal for me and Lamar delivery that for me.
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September 2022 by Cheryl butler
Friendly enough, BUT prices are deceptive. Told one price over the phone for shirts. Even SPECIFICALLY asked if that was for women white shirts (plain white, no ruffles) and was assured it was. IT WAS NOT!!! Almost $2.00 MORE.
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September 2022 by Raphael M.
DO NOT use their services! My collar shirts are dirty even after picking them up and they lost my clothes! The manager will not return my calls. They have these young girls who don't care working there and they are not responsible at all. You will regret it
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June 2022 by Texie Washington
Just need some clothes pressed and this cleaners came to the rescue for me. Called other places and the couldn't get it done
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May 2022 by Calista Alaribe
I had a rush order and needed my Satin wedding dress dry cleaned within 48 hrs to travel with and Lamar cleaners accommodated me and got the job done!
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April 2022 by Jordan Costabile
Unfortunately they have ruined a lot of my clothes over the years. Most recently my white dress shirts came back with a blue gray discoloration. The manager took them back and tried to fix it but the improvements were marginal. The location is convenient but it’s not worth it.
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March 2022 by Veronica Robinson
Nice service and reasonable priced
