-
July 2024 by Debbie Jackson
Tellers were very friendly and helpful.customer oriented..
-
September 2023 by Steven
Deposit slip had the routing number written as the account number. Teller noticed but was able to process it anyways
-
May 2023 by joannn gresham
No use calling to get any information, it just goes on asking questions over and over. Worst bank ever in getting to talk to someone.
-
May 2023 by Dennis Lorenz
When they first took over first Midwest bank I had some trouble adjusting to their online banking now we are in unison
-
November 2022 by Dorian R
It's a busy Monday and there is only one banker and two tellers available. There should be more staff.
-
August 2022 by Edward Burns
No sense of urgency or customer service here. Tellers don't bother explaining new changes to the elderly population and bankers move slow as possible. There's no reason during a weekday one banker is working but others just walk around uselessly. Sat for an hour and just left. This is pathetic for all the fees they charge.
-
July 2022 by Glenda Maldonado
ZERO STARS!!! STAY AWAY!!!!! WORST BRANCH EVER!!!! Walk in and NOONE acknowledges you... Tellers have to tend to the drive through as well as the lobby. Bankers are slow as hell, they seem lost and that they don't know what they're doing. STAY. AWAY!
-
June 2022 by Ronie Patel
Worst bank franchise anyone can ever find to go to!All the teller make excuses when you give them deposit.Worst expression faces of certain teller with short hair.You bring business to them and they start hating you coz they dont like to work1 deposit or 6 deposit or 10 depositWork is workFix your employees
-
October 2021 by Bryanna Johns
Worst bank to go to , sat in the drive thru after pushing help for 15 mins and then I asked about putting coins into my bank account just to have her say go inside . Once I go inside they tell me the coin machine is down …. COULD HAVE SAID THAT WHEN I WAS IN THE DRIVE THRU . Last time coming here . Always a problem every-time I do come
-
December 2020 by T. Keith Halsey
I cashed a check from a customer and they charged me four dollars to do so. Who charges to acknowledge their on checks??
-
September 2020 by Renee Williams
Drive thru is the absolute slowest!
-
October 2019 by Thea M Parson
I have been banking their for years. Since l had a job. Parents bank there too when it was called Standard Bank& Trust.
-
October 2019 by Tobius Ismail Arshad
I put 500 cash in my account on Monday and today Wednesday it is not available.
-
June 2019 by Thea Jenkins
I have been banking their for years. Since l had a job. Parents bank there too when it was called Standard Bank& Trust.
-
April 2019 by Flournoy Brown
HORRIBLE BANK I JUST OPENED MY ACCOUNT LESS THAN 2 weeks ago someone stole my account information and I reported the transaction and they REVOKED MY DEBIT CARD PRIVILEGES AND SAID THE CARD WAS USED IN PERSON AND WITH A PIN AND THATS IMPOSSIBLE IF MY CARD WAS IN MY POSSESSION AND I NEVER EVEN SHOPPED AT THE STORE BEFORE I WASNT THE ONLY ONE AT THE BRANCH REPORTING A FRAUDULENT TRANSACTION EITHER DONT BANK WITH THEM ‼ï¸
