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June 2024 by Lanre Abina
ETHAN 2024! Above and beyond service, the name Ethan will be heavily considered when I have my first born
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June 2024 by Dee
Customer service is awesome
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May 2024 by Joanie Mcken wilson
If you are ever in a bind or or cleaning out your home .. Windy City is the place! The customer service is exceptional and I feel they are extremely honest and give you the most they can for your pawn! I have to have to give a shout out to Moses!! He is my go to guy!! Just a great guy!!
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March 2024 by LaMDA Takeover
"We will just pass" without even really looking at the products. That's the service I hate. No customer service, trash behavior
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March 2024 by Hannah S.
Moses was SO nice, no bs, super educational. Didn't buy anything today but will definitely be coming back
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February 2024 by Shanti Taylor
Super nice employees. Been going here for years.
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January 2024 by Yulinda Godsgal Nelson
I love Windy City jewelry& Loan they are awesome good service especially Moses and Bruno I love them great place to go for a loan or purchase 100%
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November 2023 by Joey M.
I'm on the buying end. I've been to a good number of pawn shops and this is a very nice place. Really good selection with good prices. Worth a stop if you are in the area.
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October 2023 by sandra martinez
Excellent service friendly staff
Fair prices for your pawn items
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October 2023 by Marco Sandoval
Very disappointed. I am costumer of this place from time ago. The problem with employees are:1.- they don’t take the time to check their system to see that you are a current costumer. If they check their system, they can see that in not a costumer that lose my belongings, I pay the interest and recover them back.2.- I try pawn 2 iPhones, the employee don’t look at them and immediately says: sorry we don’t take iPhones 7… he don’t have any idea about iPhones 13 pro and iPhone 7, there is a lot of difference, then reject an iPhone 12 mini because he thinks the screen was broken, when the new iOS 17, have screen pictures that are brighter and high resolution, he just don’t want attend me.3.- another employee: a woman get out and ask what was happening, and I explain that he do t want take my phones. And she was the one that accept one of them before with another iPhone 12 Pro. His answer was: that time they must not take your phones.I will finish with this problem, they don’t understand the feeling of someone that go for a pawn, usually is to solve any economic emergency.And they give you these kind of situations, well, I will get back my belongings and don’t cane back ever.If they don’t like their job, look for other one. Is simple.I recommend don’t go there, in a matter of fact, they don’t give fair prices. Bellow the market, if another pawn store opens in Evanston, they will lose their business.Owner, your employees will make you lose your business.
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September 2023 by Cameron G.
Needed a loan on some watches, Moses made the process very simple and quick. He made sure to disengage the battery to save power on my watch which was extremely kind and thoughtful. He explained the loan process quick and thoroughly. I would highly recommend this shop!!! Good honest people.
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September 2023 by Adam Volpendesta
blahhh
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August 2023 by Robert Coffman
30 days ago I was in a bad way (in between jobs) and I needed to bring in a fav game console just to get money to put gas in my car. Moses and staff were very attentive & understanding; giving me the best deal possible. They made a difference. Today I was back to collect the console for the tiniest fee. And I'm very grateful to have met Moses and his team. They're So cool and honest. Good people... You Rock!! Rob
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August 2023 by Loren Conley
Moses the jeweler and the people up front were so polite and helpful. Come here to get money or your items! Left with 50$ better than nothing!
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June 2023 by Edgar Ruiz
Fast service.
